Brickyard Healthcare - Terrace Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 51 Google reviews
Watch Brickyard Healthcare - Terrace Care Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (10 vs median 6)
Below average in IN · Below recommended RN staffing · No penalties on record
What this means for your family
Given the serious allegations regarding medical neglect and hygiene, we strongly recommend conducting an unannounced visit during a weekend or evening to observe staffing levels and cleanliness firsthand. While some families report positive experiences with individual staff, the recurring reports of poor care and communication suggest a need for extreme caution and active involvement in your loved one's daily care.
Google Reviews
Google Reviews
51 reviews on Google“Brickyard Healthcare - Terrace Care Center receives highly polarized feedback, with some families praising the facility's leadership and staff, while others report severe concerns regarding neglect, poor hygiene, and inadequate medical care. Recurring complaints highlight significant issues with cleanliness, unpleasant odors, and inconsistent nursing responsiveness, particularly during weekends or off-hours. Families considering this facility should be aware of the stark contrast between the positive experiences reported by some and the critical safety and care allegations raised by others.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated individual staff members
- Active and engaging senior activities
- Strong physical therapy department
- Responsive office management
Concerns
- Facility cleanliness and persistent unpleasant odors (mentioned by 4 reviewers)
- Understaffing leading to delayed care and hygiene neglect (mentioned by 5 reviewers)
- Inadequate communication and unprofessional staff behavior (mentioned by 4 reviewers)
- Poor quality of food (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you are very active in responding to family feedback online; what is your formal process for keeping families updated on their loved one's daily care and any changes in their health status?
- 2Given the current CMS staffing rating, could you walk me through your typical staffing ratios during the evening and weekend shifts to ensure residents receive timely assistance?
- 3I’ve heard great things about your physical therapy department, but I’m also interested in how you maintain the cleanliness of the living areas and manage odor control throughout the facility?
- 4Since some families have expressed concerns regarding the dining experience, could you tell me how residents are involved in menu planning and what options are available if a resident is unhappy with a specific meal?
- 5How do you ensure that medication management is handled accurately and safely, especially during shift changes or busy times of the day?
- 6Your activities program sounds very engaging; how do you tailor these programs to ensure residents who may have mobility challenges or require more assistance are still able to participate fully?
Personalized based on this facility's data
Key Review Excerpts
“My great grandmother was placed under their care on 12/12/23 after 6pm , she was transferred from the hospital to this facility. I came in on 12/13/23 early afternoon to find that she was sitting in a puddle of her own urine, no pants & no depend on!”
“My stepdad came in for rehab in a lot of pain and one of the nurses refused to give him his medication as prescribed by doctor. He was crying in pain and she told him to shut up! And that he was a baby.”
“The smell is very, very unpleasant & lingers as you leave. Unfortunately, I can't afford to just move him around.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant deficiencies with 59 violations across 11 surveys, including 16 complaint-triggered issues where families reported concerns. The most recurring problems involve quality of care and treatment, medication management, and safety hazards. Issues persist across multiple surveys, particularly with accident prevention appearing repeatedly. While the facility reports correcting violations, the pattern of recurring deficiencies in core care areas suggests ongoing operational challenges.
Dec 2, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 27, 2025Routine6
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Egress Deficiencies
Meet other general requirements that are deficient.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 27, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
May 20, 2025Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 25, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 17, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Ownership & Operations
Who Operates This Facility
Brickyard Healthcare - Terrace Care Center
for profit
Chain Affiliation
Brickyard Healthcare
23 facilities nationwide
Chain avg rating: 2.5/5 · Rank 15 of 23
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit brickyardhc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Brickyard Healthcare - Laporte Care Center
< 1 miNursing Home · La Porte, IN
Miller's Health & Rehab by Miller's Merry Manor
2.9 miNursing Home · La Porte, IN
Life Care Center of Michigan City
10.0 miNursing Home · Michigan City, IN
Aperion Care Arbors Michigan City
10.3 miNursing Home · Michigan City, IN