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Nursing HomeMedicaid Investigative

Brickyard Healthcare - Bloomington Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

155 E Burks Dr, Bloomington, IN 47401153 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 35 Google reviews

5
4
3
2
1
Brickyard Healthcare - Bloomington Care Center Nursing Home in Bloomington, IN — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (7 vs median 6)

Bottom 25% in IN · Below recommended RN staffing · Worst in BRICKYARD HEALTHCARE chain · $14,020 in fines

Source: Medicare data

What this means for your family

This facility has a strong reputation for rehabilitation and memory care, but the reports of inconsistent care and hygiene are concerning. When touring, we strongly recommend asking for a detailed plan on how they ensure patient hygiene and responsiveness during night shifts, as these are the primary areas of concern for families.

Google Reviews

Google Reviews

35 reviews on Google
Brickyard Healthcare - Bloomington Care Center receives highly polarized feedback, with some families praising the dedicated therapy team and compassionate staff, while others report severe neglect and substandard care. While many reviewers highlight successful rehabilitation and dementia support, a significant number of negative reviews raise alarming concerns regarding patient safety, hygiene, and staff responsiveness. Families should be aware of this inconsistency when evaluating the facility for their loved ones.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean3.0Activities8.0Meds7.0Memory8.0Comms6.0ValueN/A

Strengths

  • Highly effective rehabilitation and therapy department
  • Compassionate and attentive nursing staff
  • Supportive care for dementia and memory care residents
  • Responsive management and communication for many families

Concerns

  • Allegations of neglect, poor hygiene, and lack of basic care (mentioned by 5 reviewers)
  • Understaffing and slow response times to patient needs (mentioned by 3 reviewers)
  • Facility cleanliness and maintenance issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02023(3)3.72024(16)1.02025(3)4.42026(18)

Distribution · 40 analyzed

5
25
4
1
3
0
2
1
1
13

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility is quite active in responding to family feedback online; how do you incorporate that family input into your daily care plans?
  • 2Given the recent focus on facility maintenance, what specific steps are you taking to ensure the environment remains clean and well-kept for residents?
  • 3Some families have expressed concerns regarding response times for basic needs; what is your current process for ensuring staff are alerted and available when a resident needs assistance?
  • 4I understand your rehabilitation department is highly regarded; how do you ensure that same level of attentive, hands-on care is provided to residents who are not in active therapy?
  • 5With the current staffing levels, how do you ensure that personal hygiene and daily care routines are consistently met for every resident?
  • 6What protocols do you have in place to handle medical emergencies, and how quickly can a resident be transported to a hospital if their condition changes suddenly?

Personalized based on this facility's data


Key Review Excerpts

The therapists were outstanding and kept her moving. The facility certainly needs updating but the staff and therapy team really went out of their way to accommodate us not just quickly but they listened.

Rehab patient's family · 2024★★★★

My grandfather was at Bloomington Care Center on the dementia unit. The staff was so kind and caring. When my grandfather passed away, the staff helped us in anyway they could.

Memory care family member · 2024★★★★★

I wouldn't let my dog stay in a place that smelled as badly as that place smelled . I have pictures of how dirty the floors were it was very unsettling and treatment was terrible

Former patient · 2023☆☆☆☆
Source: 35 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.50hrs
67%
Registered nurses for medical care
Total Nursing
2.90hrs
71%
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)
RN Turnover
36%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility39.4%
Worse than Avg
Here
39.4%
US
19.5%
IN
23.5%
Monroe
14.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.6%
Better than Avg
Here
3.6%
US
12.1%
IN
24.8%
Monroe
9.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility32.3%
Worse than Avg
Here
32.3%
US
15.5%
IN
13.6%
Monroe
15.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.7%
Worse than Avg
Here
26.7%
US
19.4%
IN
23.8%
Monroe
23.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.7%
Better than Avg
Here
10.7%
US
15.3%
IN
13.0%
Monroe
16.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility11.3%
Better than Avg
Here
11.3%
US
14.4%
IN
11.4%
Monroe
16.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility40.9%
Worse than Avg
Here
40.9%
US
79.8%
IN
79.0%
Monroe
73.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility43.2%
Worse than Avg
Here
43.2%
US
81.8%
IN
81.5%
Monroe
74.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.0%
Worse than Avg
Here
3.0%
US
1.6%
IN
1.3%
Monroe
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
1penalties
Near state avg (7.6)
6 complaint-triggered
$14,020 in fines

This facility has concerning patterns with families filing multiple complaints about resident abuse, physical restraints, and medication management issues. The most recurring problems involve fire safety systems, emergency preparedness, and resident rights violations including proper notification procedures. While the provider corrects deficiencies when cited, the same safety and care issues persist across multiple surveys, suggesting ongoing operational challenges that families should carefully consider.

Jul 15, 2025Complaint
1
0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Apr 25, 2025Routine
23
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0346Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0311Potential for harm · Pattern

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0281Potential for harm · PatternCorrected

Egress Deficiencies

Install proper backup exit lighting.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0361Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Apr 3, 2025Complaint
1
0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 27, 2025Complaint
2
0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Oct 18, 2024Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jun 24, 2024Routine
13
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0300Potential for harm · WidespreadCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0361Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0355Minimal · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Federal Penalties

Fine

Apr 3, 2025

$9,113

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brickyard Healthcare - Bloomington Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Brickyard Healthcare

Chain Size

23 facilities nationwide

Chain avg rating: 2.5/5 · Rank 22 of 23 (Worst)

Ownership & Management

Key personnel

Swaby, ScottContracted Managing EmployeeEngels, ErinOfficer / DirectorGentry, MarkOfficer / DirectorStarkey, TylerOfficer / DirectorWaite, JohnOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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