Brickyard Healthcare - Bloomington Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 35 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (7 vs median 6)
Bottom 25% in IN · Below recommended RN staffing · Worst in BRICKYARD HEALTHCARE chain · $14,020 in fines
What this means for your family
This facility has a strong reputation for rehabilitation and memory care, but the reports of inconsistent care and hygiene are concerning. When touring, we strongly recommend asking for a detailed plan on how they ensure patient hygiene and responsiveness during night shifts, as these are the primary areas of concern for families.
Google Reviews
Google Reviews
35 reviews on Google“Brickyard Healthcare - Bloomington Care Center receives highly polarized feedback, with some families praising the dedicated therapy team and compassionate staff, while others report severe neglect and substandard care. While many reviewers highlight successful rehabilitation and dementia support, a significant number of negative reviews raise alarming concerns regarding patient safety, hygiene, and staff responsiveness. Families should be aware of this inconsistency when evaluating the facility for their loved ones.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation and therapy department
- Compassionate and attentive nursing staff
- Supportive care for dementia and memory care residents
- Responsive management and communication for many families
Concerns
- Allegations of neglect, poor hygiene, and lack of basic care (mentioned by 5 reviewers)
- Understaffing and slow response times to patient needs (mentioned by 3 reviewers)
- Facility cleanliness and maintenance issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility is quite active in responding to family feedback online; how do you incorporate that family input into your daily care plans?
- 2Given the recent focus on facility maintenance, what specific steps are you taking to ensure the environment remains clean and well-kept for residents?
- 3Some families have expressed concerns regarding response times for basic needs; what is your current process for ensuring staff are alerted and available when a resident needs assistance?
- 4I understand your rehabilitation department is highly regarded; how do you ensure that same level of attentive, hands-on care is provided to residents who are not in active therapy?
- 5With the current staffing levels, how do you ensure that personal hygiene and daily care routines are consistently met for every resident?
- 6What protocols do you have in place to handle medical emergencies, and how quickly can a resident be transported to a hospital if their condition changes suddenly?
Personalized based on this facility's data
Key Review Excerpts
“The therapists were outstanding and kept her moving. The facility certainly needs updating but the staff and therapy team really went out of their way to accommodate us not just quickly but they listened.”
“My grandfather was at Bloomington Care Center on the dementia unit. The staff was so kind and caring. When my grandfather passed away, the staff helped us in anyway they could.”
“I wouldn't let my dog stay in a place that smelled as badly as that place smelled . I have pictures of how dirty the floors were it was very unsettling and treatment was terrible”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing multiple complaints about resident abuse, physical restraints, and medication management issues. The most recurring problems involve fire safety systems, emergency preparedness, and resident rights violations including proper notification procedures. While the provider corrects deficiencies when cited, the same safety and care issues persist across multiple surveys, suggesting ongoing operational challenges that families should carefully consider.
Jul 15, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Apr 25, 2025Routine23
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Apr 3, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 27, 2025Complaint2
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 18, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 24, 2024Routine13
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Meet other general requirements that are deficient.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Federal Penalties
Fine
Apr 3, 2025
$9,113
Ownership & Operations
Who Operates This Facility
Brickyard Healthcare - Bloomington Care Center
for profit
Chain Affiliation
Brickyard Healthcare
23 facilities nationwide
Chain avg rating: 2.5/5 · Rank 22 of 23 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit brickyardhc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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