Briarwood Nursing and Rehabilitation
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 253 Google reviews
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What this means for your family
Briarwood is highly regarded for its cleanliness and dedicated therapy teams, making it a strong candidate for short-term rehab. However, families must be proactive; due to consistent reports of poor communication and difficulty reaching nursing stations, we recommend establishing a clear, scheduled contact plan with the social worker or unit manager upon admission.
Google Reviews
Google Reviews
253 reviews on Google“Briarwood Nursing and Rehabilitation receives high praise for its cleanliness, friendly staff, and effective therapy programs, with many families expressing relief and satisfaction regarding the care of their loved ones. However, there are recurring, serious concerns regarding communication gaps, inconsistent nursing responsiveness, and poor food quality. Families should be aware that while many have positive experiences, others have reported significant issues with medical oversight and difficulty reaching staff for updates.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and compassionate nursing and support staff
- Effective physical and occupational therapy programs
- Welcoming and helpful reception team
Concerns
- Poor communication and difficulty reaching staff/nurses by phone (mentioned by 7 reviewers)
- Cold, unappealing, or incorrect food service (mentioned by 5 reviewers)
- Inconsistent medical oversight and lack of responsiveness to health changes (mentioned by 4 reviewers)
- Lack of bed rails or safety equipment for non-ambulatory patients (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 208 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I understand that communication is vital for our family; what is the best way for us to reach the nursing team directly if we have questions about our loved one's care?
- 2Could you walk us through the process for how the medical team monitors and communicates changes in a resident's health status to family members?
- 3We noticed the facility has a strong therapy program; how are those sessions integrated into the residents' daily routines and social activities?
- 4Regarding the dining experience, how much flexibility do residents have in their meal choices, and how do you handle specific dietary requirements or preferences?
- 5With the recent health inspection results in mind, what specific steps is the facility taking to address those areas and ensure high standards of safety for all residents?
- 6For non-ambulatory residents, what is your standard procedure for ensuring they have the appropriate safety equipment and support to prevent falls?
Personalized based on this facility's data
Key Review Excerpts
“My mom is currently a resident and is on hospice care. The staff have all been AMAZING with giving information and answering questions... She is always clean and has been kept comfortable, they even allow her beloved dog to visit her!”
“The young lady Tameika in Activities is superior! She listened to my concerns regarding a family member there. Tameika took a good 15-20 minutes with my family member and myself going over the monthly activity board on the wall.”
“The 1 star is for zero communication about my mother who has been there now 6 weeks! Trying to find out any information is like pulling teeth! Every patient's family should be updated at least weekly on progress and given the plan of care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Briarwood has persistent issues across multiple areas, with families filing complaint reports about pressure ulcer care, resident rights, and daily care assistance. The facility shows recurring problems with medication management, food safety, and care planning that span multiple surveys from 2023 through 2026. While all deficiencies show correction dates, the pattern of repeated violations in core care areas suggests ongoing quality challenges families should carefully evaluate.
Jan 15, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Dec 5, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Apr 25, 2025Routine13
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure electrical receptacles or cover plates have distinctive color or marking.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Aug 27, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Apr 17, 2024Routine13
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Apr 12, 2023Routine18
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Briarwood Nursing and Rehabilitation
for profit
Chain Affiliation
Preferred Care
13 facilities nationwide
Chain avg rating: 3.5/5 · Rank 4 of 13
Ownership & Management
Owners
Briarwood Opco Holding LLC
Owner · Organization
Green, Dov
Owner (parent company)
Klein, Yoni
Owner (parent company)
Schnell, David
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
253 reviews from families & visitors
Official Website
Visit briarwoodnar.com
Medicare data downloads
Original nursing home datasets
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