Nursing Home · Tucker, GA
3888 Lavista Road, Northlake · Tucker, GA 30084
Medicare overall rating
3 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 100 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
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Your next step
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Briarwood Health Center by Harborview has a middle-range Medicare overall rating. Strengths include highly effective physical therapy team. Some reviewers note concerns about unsanitary conditions including odors, mildew, and plumbing issues (mentioned by 6 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Briarwood Health Center receives highly polarized feedback, with many families praising specific staff members for their dedication and compassion, while others report severe concerns regarding facility maintenance and neglect. While the physical therapy department is frequently highlighted as a major strength, recurring complaints about cleanliness, odors, and management oversight suggest inconsistent quality of care.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many reviewers name specific staff as exceptional, yet others report rude, neglectful, or unprofessional behavior from the broader team.
Administrative staff are frequently praised for responsiveness, though LPNs and floor staff are criticized for failing to answer basic questions.
Multiple reports of persistent odors, mildew, and sewage issues indicate significant facility maintenance failures.
Reviews are split between those calling the food delicious and others describing it as awful, though recent efforts to improve are noted.
Residents are reported to enjoy bingo, horse racing, and church services, though some families note their loved ones are not interested.
While some families feel reassured by staff, others report serious concerns regarding missed medications and lack of oversight.
Families of residents with dementia express both satisfaction with individual attention and concern regarding the facility's ability to handle complex behaviors.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“My mom has been a long term resident here for several years and I absolutely love this facility. They address any issues quickly and treat the residents with respect and dignity.”
“My dad was admitted for rehab after a hospital stay with the beginnings of a bed sore. During his 3 weeks at Briarwood, he was mostly left to lie flat on his back for days on end.”
“The therapy department was engaged with his progress, showed compassion throughout his treatments, and worked hard at every session to ensure he was on the right track to recovering.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern of 10 complaint-triggered deficiencies, indicating families filed reports about care problems. Major recurring issues include medication management errors, daily care assistance failures, resident rights violations, and care planning deficiencies. A notable complaint involved resident abuse protection. While all deficiencies show correction dates, the high volume of family complaints suggests potential ongoing care quality concerns that warrant careful evaluation during visits.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Briarwood Health Center by Harborview
for profit
Harborview Health Systems
22 facilities nationwide
Chain avg rating: 2.0/5 · Rank 1 of 20 (Highest rating)
Owners
Ga Nc 14, LLC
Owner · Organization
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit briarwood-health.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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