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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 51 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 3 findings in latest survey
Briarwood Health Center by Harborview has a middle-range Medicare overall rating. Strengths include highly effective physical therapy team. Some reviewers note concerns about unsanitary conditions including odors, mildew, and plumbing issues (mentioned by 6 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Briarwood Health Center receives highly polarized feedback, with many families praising specific staff members for their dedication and compassion, while others report severe concerns regarding facility maintenance and neglect. While the physical therapy department is frequently highlighted as a major strength, recurring complaints about cleanliness, odors, and management oversight suggest inconsistent quality of care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 53 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“My mom has been a long term resident here for several years and I absolutely love this facility. They address any issues quickly and treat the residents with respect and dignity.”
“My dad was admitted for rehab after a hospital stay with the beginnings of a bed sore. During his 3 weeks at Briarwood, he was mostly left to lie flat on his back for days on end.”
“The therapy department was engaged with his progress, showed compassion throughout his treatments, and worked hard at every session to ensure he was on the right track to recovering.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern of 10 complaint-triggered deficiencies, indicating families filed reports about care problems. Major recurring issues include medication management errors, daily care assistance failures, resident rights violations, and care planning deficiencies. A notable complaint involved resident abuse protection. While all deficiencies show correction dates, the high volume of family complaints suggests potential ongoing care quality concerns that warrant careful evaluation during visits.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Briarwood Health Center by Harborview
for profit
Harborview Health Systems
22 facilities nationwide
Chain avg rating: 2.0/5 · Rank 1 of 20 (Highest rating)
Owners
Ga Nc 14, LLC
Owner · Organization
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
51 reviews from families & visitors
Official Website
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Original nursing home datasets
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