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Nursing HomeMedicaid Investigative

Brentwood Center for Health & Rehabilitation, LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

370 Portland Street, Yarmouth · Yarmouth, ME 0409678 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 98 Google reviews

5
4
3
2
1
Brentwood Center for Health & Rehabilitation, LLC Nursing Home in Yarmouth, ME — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (17 vs median 12.0)
  • High staff turnover (58%)

Below average in ME · Below recommended RN staffing · Below chain average · No penalties on record

Source: Medicare data

What this means for your family

Brentwood offers a highly regarded rehabilitation program with a compassionate, friendly staff that many families appreciate. However, because multiple reviewers have reported serious medication management errors and communication gaps, it is critical that you remain highly involved in your loved one's daily care and medication schedule if you choose this facility.

Google Reviews

Google Reviews

98 reviews on Google
Brentwood Center for Health & Rehabilitation receives frequent praise for its warm, attentive nursing staff and effective rehabilitation therapy teams. However, families should be aware of serious, recurring concerns regarding medication management and communication, with several reviewers reporting life-threatening medical errors and neglect. While the facility is often described as clean and welcoming, some visitors note that the building itself is aging and in need of updates.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean8.0Activities7.0Meds2.0Memory7.0Comms4.0ValueN/A

Strengths

  • Warm, attentive nursing and CNA staff
  • Effective physical and occupational therapy
  • Clean, secure, and welcoming environment
  • Helpful and compassionate administrative team

Concerns

  • Medication management errors and neglect (mentioned by 4 reviewers)
  • Poor communication with families regarding health status (mentioned by 3 reviewers)
  • Aging facility infrastructure and outdated equipment (mentioned by 3 reviewers)
  • Inconsistent quality of meals (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'20(3)'22(15)'24(13)'26(7)

Distribution · 89 analyzed

5
62
4
17
3
0
2
0
1
10

How They Respond to Reviews

70%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed some families have expressed a desire for more frequent updates regarding their loved ones' health status; what is your standard process for communicating changes in condition to families?
  • 2Given the importance of medication safety, could you walk me through the double-check protocols your nursing team uses to ensure accuracy during medication administration?
  • 3I see that the facility has been around for some time; what is your current plan for facility upgrades or equipment maintenance to ensure the environment remains comfortable for residents?
  • 4We’ve heard wonderful things about your therapy team, but could you tell us how you work to ensure meal quality and variety remain consistent for residents with different dietary needs?
  • 5With 78 residents, how does your team balance the need for personalized care with the daily schedule to ensure every resident feels truly seen and supported?
  • 6I appreciate that your team engages with feedback online; how do you use family input to make tangible improvements to the daily experience here?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff made a very difficult time easier. They were wonderful to me. The physical and occupational therapy was amazing and made my return home possible!

Rehab patient · 2025★★★★★

My 97 year old mother is in rehab at Brentwood. She’s very happy there. (I’m a little surprised because she’s pretty picky). She loves the staff.

Rehab patient's family · 2025★★★★

If your loved one is here take them out immediately! My moms blood pressure was 202/103 she was dehydrated and she had a UTI and was neglected beyond belief!

Long-term resident's family · 2023☆☆☆☆
Source: 98 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.73hrs
97%
Registered nurses for medical care
Total Nursing
4.00hrs
98%
All nurses + aides combined
Staff Turnover
65%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

5

measures

Worse Than Avg

10

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility64.9%
Worse than Avg
Here
64.9%
US
93.4%
ME
91.4%
Cumberland
87.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility33.2%
Worse than Avg
Here
33.2%
US
12.1%
ME
11.2%
Cumberland
12.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility34.8%
Worse than Avg
Here
34.8%
US
15.5%
ME
20.6%
Cumberland
16.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility37.7%
Worse than Avg
Here
37.7%
US
19.4%
ME
29.2%
Cumberland
25.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility18.1%
Mixed vs Avgs
Here
18.1%
US
15.3%
ME
26.9%
Cumberland
19.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.2%
Mixed vs Avgs
Here
21.2%
US
14.4%
ME
25.3%
Cumberland
18.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility39.9%
Worse than Avg
Here
39.9%
US
81.8%
ME
71.7%
Cumberland
71.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility59.7%
Worse than Avg
Here
59.7%
US
79.8%
ME
74.5%
Cumberland
71.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
ME
1.3%
Cumberland
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

21deficiencies
Well above state avg (11.3)
10 complaint-triggered

This facility has significant concerns with families filing eight complaint-triggered deficiencies, most recently citing problems with resident assessments, care planning, and pressure ulcer prevention. The facility shows recurring issues across care planning, fire safety systems, and medication management that persist across multiple surveys from 2019 to 2024. While all deficiencies show correction dates, the pattern of repeated problems in core care areas suggests ongoing quality challenges that warrant careful consideration.

Mar 4, 2026Routine
13
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0751Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of flammable curtains.

Mar 4, 2026Complaint
2
0628Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jan 6, 2026Complaint
5
0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0865Potential for harm · PatternCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Nov 14, 2025Complaint
3
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Dec 4, 2024Routine
18
0035Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0730Minimal · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

May 18, 2022Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brentwood Center for Health & Rehabilitation, LLC

Organization Type

for profit

Chain Affiliation

Chain Name

National Health Care Associates

Chain Size

43 facilities nationwide

Chain avg rating: 3.0/5 · Rank 36 of 43

Ownership & Management

Owners

Vk Health Facilities LLC

Owner · Organization

Marvin Ostreicher Family Trust 2012

Owner (parent company) · Organization

Meridian Capital Foundation

Owner (parent company) · Organization

Mso Associates LLC

Owner (parent company) · Organization

Susan Ostreicher Family Trust 2012

Owner (parent company) · Organization

Ventas Nhv Fund

Owner (parent company) · Organization

Bokow, Barry

Owner (parent company)

Geffner, Ira

Owner (parent company)

Gluck, Robert

Owner (parent company)

Lobell, Jonah

Owner (parent company)

Lowinger, Ben

Owner (parent company)

Lowinger, Joseph

Owner (parent company)

Ostreicher, David

Owner (parent company)

Ostreicher, Marc

Owner (parent company)

Ostreicher, Marvin

Owner (parent company)

Ostreicher, Susan

Owner (parent company)

Schoor, Kalman

Owner (parent company)

Steg, Yitzchok

Owner (parent company)

Weinstock, Abraham

Owner (parent company)

David, Albert

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Shaya-Mograby, Moshe

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Bokow, BarryManagerGilmartin, ThomasManagerOstreicher, MarvinManagerPowers, CharleneManagerVentura, JoseManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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