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Nursing HomeMedicaid Investigative

Bremerton Trails Post Acute

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

2701 Clare Avenue, Bremerton, WA 98310125 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 65 Google reviews

5
4
3
2
1
Bremerton Trails Post Acute Nursing Home in Bremerton, WA — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (29 vs median 14)
  • High staff turnover (56%)
  • High RN turnover (75%)

Bottom 25% in WA · Below recommended RN staffing · Worst in KALESTA HEALTHCARE GROUP chain · $65,908 in fines

Source: Medicare data

What this means for your family

This facility's rehabilitation therapy team is frequently praised, making it a potential option for short-term recovery. However, families must be prepared to provide daily, hands-on advocacy, as multiple reviewers report that residents are often overlooked regarding medication, hygiene, and medical appointments unless family members intervene.

Google Reviews

Google Reviews

65 reviews on Google
Bremerton Trails Post Acute (also referred to as Bridgeview) receives highly polarized feedback, with experiences ranging from excellent rehabilitation care to reports of severe neglect. While many patients praise the physical therapy team and individual staff members for their kindness, numerous families report critical failures in communication, medication management, and responsiveness. Potential residents should be aware of the significant inconsistency in care quality and the recurring complaints regarding administrative oversight.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean6.0ActivitiesN/AMeds2.0Memory1.0Comms2.0Value1.0

Strengths

  • Effective physical and occupational therapy teams
  • Friendly and caring individual nursing staff
  • Clean and well-maintained facility environment
  • Helpful coordination for post-discharge home health

Concerns

  • Chronic understaffing leading to slow response times (mentioned by 8 reviewers)
  • Poor communication and unresponsiveness from administration (mentioned by 6 reviewers)
  • Medication management errors or delays (mentioned by 4 reviewers)
  • Lack of coordination for medical appointments and doctor follow-ups (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'18(3)'20(3)'22(12)'24(13)'26(5)

Distribution · 68 analyzed

5
30
4
6
3
4
2
6
1
22

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about your physical and occupational therapy teams; how do you work with therapists to help residents regain their independence after a hospital stay?
  • 2How does the nursing team manage medication schedules to ensure everything is administered accurately and on time?
  • 3What is your process for communicating important medical updates or changes in a resident's condition to family members?
  • 4Can you tell us more about how the facility handles coordination for follow-up doctor appointments and external medical visits?
  • 5What kind of daily activities or social programs are available to keep residents engaged and active during the day?
  • 6In the event of a medical emergency during the night, what is the immediate protocol for notifying the family and providing care?

Personalized based on this facility's data


Key Review Excerpts

The nurses and CNA's were competent, kind and caring, and got to know my likes and dislikes quickly, bringing things automatically instead of me constantly having to ask for them.

Rehab patient · 2024★★★★★

The staff at Bridgeview have been attentive, caring, and upbeat with my mom in her rehab stay there. She seems comfortable and happy with her care.

Long-term resident's family · 2024★★★★

You have to stay on top of them about everything or they will forget about you , they will forget you even exist. You have to stop them and ask for your medication. You have to ask for showers.

Resident · 2026☆☆☆☆
Source: 65 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
70%
Registered nurses for medical care
Total Nursing
3.83hrs
94%
All nurses + aides combined
Staff Turnover
61%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

8

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility78.2%
Worse than Avg
Here
78.2%
US
93.4%
WA
95.9%
Kitsap
96.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.9%
Better than Avg
Here
5.9%
US
12.1%
WA
17.1%
Kitsap
23.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.0%
Better than Avg
Here
9.0%
US
19.5%
WA
12.2%
Kitsap
14.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility22.6%
Worse than Avg
Here
22.6%
US
15.3%
WA
18.8%
Kitsap
14.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.0%
Worse than Avg
Here
20.0%
US
14.4%
WA
15.0%
Kitsap
12.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility18.6%
Better than Avg
Here
18.6%
US
19.4%
WA
23.0%
Kitsap
23.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility72.2%
Worse than Avg
Here
72.2%
US
81.8%
WA
87.9%
Kitsap
88.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility74.1%
Worse than Avg
Here
74.1%
US
79.7%
WA
82.0%
Kitsap
84.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
WA
1.3%
Kitsap
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

39deficiencies
3penalties
Well above state avg (17.1)
47 complaint-triggered
$65,908 in fines

Multiple family complaints triggered 40 deficiencies, revealing persistent issues with infection control, medication management, and nursing staffing levels throughout the three-year period. Problems recur repeatedly despite corrections, including wound care failures, safety violations, and inadequate nurse coverage. The facility shows a concerning pattern of repeated violations in the same areas, suggesting systemic issues.

Mar 31, 2026Complaint
4
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Mar 4, 2026Complaint
3
0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Nov 18, 2025Routine
39
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0100Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet other general requirements.

0346Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0567Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0568Potential for harm · PatternCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0569Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0742Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0865Potential for harm · IsolatedCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Nov 18, 2025Complaint
5
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0825Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Sep 5, 2025Complaint
1
0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

May 1, 2025Complaint
2
0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Nov 18, 2025

$166,400

Fine

Nov 17, 2023

$65,908

Payment Denial

Nov 17, 2023

2-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bremerton Trails Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Kalesta Healthcare Group

Chain Size

15 facilities nationwide

Chain avg rating: 2.3/5 · Rank 10 of 13 (Worst)

Ownership & Management

Owners

Kalesta Healthcare Group, LLC

Owner · Organization

100%

Clawson, Scott

Owner (parent company)

Porter, Micah

Owner (parent company)

Key personnel

Clawson, ScottManagerMbaru, StephenManagerSegar, JasonManagerWilliams, RyanManagerMbaru, StephenAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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