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Nursing HomeMedicaid Top Rated

Braxton Healthcare Center

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

859 Days Drive, Sutton, WV 2660165 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 13 Google reviews

5
4
3
2
1
Braxton Healthcare Center Nursing Home in Sutton, WV — Street View
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What this means for your family

While many families report high satisfaction with the staff's kindness and engagement, the recent report of a critical medical oversight is deeply concerning. When touring, we strongly recommend asking for details on their medical escalation protocols and verifying how they ensure consistent communication between nursing staff and family members.

Google Reviews

Google Reviews

13 reviews analyzed
Braxton Healthcare Center receives high praise for its compassionate and attentive nursing staff, with many families highlighting the kindness shown during end-of-life care. However, the facility faces serious concerns regarding medical oversight, communication infrastructure, and food quality, with one recent report of a critical failure in patient care.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean9.0Activities8.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Active engagement with residents
  • Clean facility environment
  • Supportive end-of-life care

Concerns

  • Inadequate communication infrastructure (outdated phone systems) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02018(1)3.52019(2)1.02020(1)3.02021(2)5.02022(3)3.02024(3)5.02025(3)

Distribution

5
7
4
0
3
0
2
1
1
2

How They Respond to Reviews

54%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed your team is active in responding to feedback online; how do you typically keep families updated on their loved one's daily progress and well-being?
  • 2With the current staffing levels, how does your team ensure that each resident receives consistent, personalized attention throughout the day?
  • 3I've heard great things about your compassionate nursing care, but I'm curious how you manage the medication administration process to ensure accuracy and safety for residents?
  • 4Since staying connected is so important to us, what is the best way for families to reach their loved ones or nursing staff if the main phone lines are busy?
  • 5What specific daily activities or social programs are currently planned for this week to keep residents engaged and active?
  • 6Given the facility's focus on supportive end-of-life care, how do you coordinate with families and medical teams during urgent health changes or emergencies?

Personalized based on this facility's data


Key Review Excerpts

They treated each and every person with dignity and respect. The home was clean and several residents were walking around in halls and always I saw staff interacting with them.

Long-term resident's family · 2021★★★★★

The staff is constantly interacting with residents, they come immediately when the help button is pushed, it’s very clean, and meals were exceptional!

Long-term resident's family · 2022★★★★★

Plus while my mom was dying they all spent extra time with her. I would recommend this nursing home.

Long-term resident's family · 2025★★★★★
Source: 13 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.45hrs
60%
Registered nurses for medical care
Total Nursing
3.58hrs
87%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Worse Than Avg

2

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility33.0%
Worse than Avg
Here
33.0%
US
19.5%
WV
27.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
12.1%
WV
7.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.3%
Better than Avg
Here
15.3%
US
19.4%
WV
22.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
WV
96.7%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility1.6%
Better than Avg
Here
1.6%
US
5.3%
WV
6.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility11.4%
Better than Avg
Here
11.4%
US
14.4%
WV
15.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.6%
Better than Avg
Here
95.6%
US
79.7%
WV
79.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.1%
Better than Avg
Here
92.1%
US
81.8%
WV
78.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
WV
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (13.8)

Braxton Healthcare Center shows recurring deficiencies across all three surveys, with persistent issues in resident rights, care planning, and infection control that appear in multiple inspections. The facility has faced repeated violations regarding dignified treatment of residents, proper care plan development, and infection prevention protocols. While all deficiencies show correction dates, the pattern of similar problems reappearing suggests ongoing challenges with maintaining consistent compliance standards.

Apr 23, 2025Routine
10
0004ModerateCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0761ModerateCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0550ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0582MinorCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0291MinorCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0712MinorCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Jul 12, 2023Routine
12
0623ModerateCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625ModerateCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0640MinorCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0803MinorCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0804MinorCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0887MinorCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0697MinorCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Apr 13, 2022Routine
12
0882ModerateCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0351ModerateCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0712MinorCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Braxton Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Communicare Health

Chain Size

122 facilities nationwide

Chain avg rating: 2.8/5 · Rank 11 of 121 (Best)

Ownership & Management

Owners

Rca Nh Holdings Op Co., LLC

Owner · Organization

100%

Odenthal, Richard

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Romeo, DominicOfficer / DirectorStoltz, CharlesOfficer / DirectorWilheim, RonaldOfficer / DirectorDays Mgt Co., LLCManagerBeall, JodyManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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