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Nursing HomeMedicaid Investigative

Bradley Estates Nursing and Rehab LLC

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

6735 W Bradley Rd, Milwaukee, WI 53223198 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 144 Google reviews

5
4
3
2
1
Bradley Estates Nursing and Rehab LLC Nursing Home in Milwaukee, WI — Street View
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10/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (37 vs median 7)
  • High staff turnover (75%)
  • High RN turnover (62%)

Bottom 25% in WI · Below recommended RN staffing · Very high staff turnover · Worst in SHLOMO HOFFMAN chain · $387,126 in fines · Special Focus Facility (CMS) · Abuse citation

Source: Medicare data

What this means for your family

While the facility has received praise for its rehab therapy team and recent cleanliness efforts, the recurring reports of neglect and slow response times are serious red flags. If you are considering this facility, we strongly recommend visiting unannounced during off-hours (evenings or weekends) to observe staff responsiveness and ask specifically about their protocols for call-light management and hygiene assistance.

Google Reviews

Google Reviews

144 reviews on Google
Bradley Estates Nursing and Rehab presents a highly polarized experience for families. While some reviewers praise the facility for being clean, quiet, and having a supportive rehab therapy team, a significant number of families report severe neglect, including unaddressed call lights, poor hygiene, and inadequate staffing levels. Potential families should be aware of recurring complaints regarding communication failures and inconsistent quality of care.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean5.0Activities3.0Meds2.0MemoryN/AComms2.0Value2.0

Strengths

  • Attentive and supportive rehab therapy team
  • Clean and well-maintained facility (in recent reviews)
  • Friendly and compassionate nursing staff (noted by some families)
  • Effective short-term respite care

Concerns

  • Neglect and slow response to call lights (mentioned by 12 reviewers)
  • Poor hygiene and lack of assistance with personal care (mentioned by 9 reviewers)
  • Poor food quality and small portions (mentioned by 7 reviewers)
  • Understaffing and high staff turnover (mentioned by 6 reviewers)
  • Communication failures with family members (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

234'15(5)'17(7)'19(4)'21(12)'23(24)'25(21)'26(18)

Distribution · 147 analyzed

5
67
4
17
3
9
2
4
1
50

How They Respond to Reviews

30%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed that your team is active in responding to online feedback; how do you use that family input to improve daily communication and care coordination?
  • 2Given that the rehab team is often highlighted as a strength, how do you ensure that same level of dedicated attention and support is provided to long-term residents throughout the day?
  • 3What specific protocols are in place to ensure call lights are answered promptly, especially during shift changes or busy periods?
  • 4We understand that staffing levels can fluctuate; what is your current strategy for maintaining consistent, compassionate support for personal care and hygiene needs?
  • 5Could you walk us through the current dining program and how you ensure residents receive nutritious, satisfying meals that meet their dietary preferences?
  • 6With 37 recent state violations noted, what specific steps has the leadership team taken over the last year to improve regulatory compliance and overall resident safety?

Personalized based on this facility's data


Key Review Excerpts

I came here for rehab and have been super impressed with the therapy department. They are very attentive and make therapy fun! They ended up being like family to me.

Rehab patient · 2025★★★★★

My aunt was here after a fall accident. She became partially paralyzed....She was in this facility for 3 months. It was HORRIBLE. The staff turn over was ridiculous. They left soiled laundry laying on the floor. Left her in wet clothing.

Long-term resident's family · 2024☆☆☆☆

The staff is very friendly. Always willing to go that extra mile to help keep my husband comfortable, show compassion for me as well. Always ask how I’m doing.

Memory care family member · 2023★★★★★
Source: 144 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.66hrs
87%
Registered nurses for medical care
Total Nursing
3.65hrs
89%
All nurses + aides combined
Staff Turnover
71%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

5

measures

Mixed Results

6

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility27.8%
Worse than Avg
Here
27.8%
US
15.4%
WI
15.9%
Milwaukee
10.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.4%
Worse than Avg
Here
24.4%
US
14.4%
WI
16.7%
Milwaukee
15.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
12.1%
WI
5.2%
Milwaukee
4.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.3%
Better than Avg
Here
97.3%
US
93.4%
WI
95.6%
Milwaukee
90.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.6%
Mixed vs Avgs
Here
25.6%
US
19.4%
WI
25.0%
Milwaukee
27.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.1%
Mixed vs Avgs
Here
21.1%
US
15.3%
WI
19.9%
Milwaukee
22.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility63.3%
Worse than Avg
Here
63.3%
US
79.7%
WI
82.2%
Milwaukee
73.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility84.0%
Mixed vs Avgs
Here
84.0%
US
81.8%
WI
86.6%
Milwaukee
77.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
WI
1.3%
Milwaukee
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

29deficiencies
7penalties
Well above state avg (9.8)
106 complaint-triggered
$387,126 in fines

Bradley Estates has frequent complaints from families triggering 115 of 193 deficiencies, indicating persistent concerns with accident prevention, medication management, and infection control. Key issues include repeated safety hazards, medication errors, and problems with basic care coordination that appear across multiple surveys despite stated corrections. The high volume of family-initiated reports suggests ongoing quality-of-care problems that families felt compelled to formally report to authorities.

Dec 30, 2025Complaint
4
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0565Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Sep 17, 2025Routine
24
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0753Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0551Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0541Potential for harm · IsolatedCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Aug 20, 2025Complaint
3
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jul 11, 2025Complaint
3
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 10, 2025Complaint
4
0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 1, 2025Complaint
8
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Jan 7, 2025

$79,372

Payment Denial

Jan 7, 2025

1-day denial

Fine

Jul 1, 2024

$167,635

Payment Denial

Jul 1, 2024

117-day denial

Fine

Jan 17, 2024

$41,266

Payment Denial

Jan 17, 2024

49-day denial

Fine

Jan 17, 2024

$17,101

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bradley Estates Nursing and Rehab LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Shlomo Hoffman

Chain Size

10 facilities nationwide

Chain avg rating: 2.4/5 · Rank 8 of 9 (Worst)

Ownership & Management

Owners

Jeidel, Jacob

Owner

60%

Shkop, Benjamin

Owner

20%

Key personnel

Klekamp, SteveW-2 Managing EmployeeJeidel, JacobOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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