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Nursing HomeMedicaid

Bradford Manor

Strong Medicare quality ratings; families often praise passionate and dedicated staff members. Still worth an in-person visit.

50 Lang Maid Lane, Bradford, PA 16701115 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 21 Google reviews

5
4
3
2
1

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What this means for your family

While some families report positive experiences, the recent trend of reviews at Bradford Manor is concerning, particularly regarding staffing levels and the quality of basic patient care. If you are considering this facility, we strongly recommend conducting an unannounced visit and asking specifically about their current nurse-to-patient ratios and their protocols for preventing bedsores and ensuring resident hygiene.

Google Reviews

Google Reviews

21 reviews on Google
Bradford Manor receives highly polarized reviews, with recent feedback highlighting severe concerns regarding understaffing and poor treatment of residents. While some reviewers praise the staff's passion and respect, multiple families have reported instances of neglect, verbal mistreatment by staff, and a failure to meet basic care needs like hydration and hygiene.

Quality Themes

Tap a score for details
FoodN/AStaff3.0Clean2.0Activities8.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Passionate and dedicated staff members
  • Engaging activities for residents
  • Respectful treatment reported by some families

Concerns

  • Chronic understaffing leading to poor patient care (mentioned by 3 reviewers)
  • Verbal mistreatment or yelling at residents by staff (mentioned by 3 reviewers)
  • Neglect of basic needs such as hydration and hygiene (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(1)3.02019(2)3.02021(3)5.02022(6)2.32023(3)1.02025(3)4.62026(7)

Distribution · 25 analyzed

5
14
4
3
3
1
2
0
1
7

How They Respond to Reviews

29%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the passion and dedication of your staff; how do you support your team to ensure they can provide that level of care consistently?
  • 2What specific steps are being taken to improve communication between the nursing staff and families regarding daily updates?
  • 3How does the facility manage staffing levels during night shifts or weekends to ensure every resident's hygiene and hydration needs are met promptly?
  • 4Could you tell us more about the types of engaging activities available to help residents stay social and active throughout the week?
  • 5What is the protocol for handling medical emergencies or sudden changes in a resident's condition after hours?
  • 6What are your current initiatives for maintaining the cleanliness and upkeep of the resident rooms and common areas?

Personalized based on this facility's data


Key Review Excerpts

We were there three days in the care was horrible. We got yelled at by nurses. Nobody rotated bed ridden patients body with that has no mobility to prevent bedsores.

Family member of patient · 2023☆☆☆☆

Very understaffed and seems the Administration don't really care! Very bad environment for our elderly and the few staff they have. They promise alot but deliver nothing.

Family member of patient · 2025☆☆☆☆

Amazing staff and administration. I’ve had several family members live at the Bradford Manor. They were treated with respect and dignity from all staff.

Family member of multiple residents · 2022★★★★★
Source: 21 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.69hrs
92%
Registered nurses for medical care
Total Nursing
3.41hrs
83%
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
18%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility30.6%
Worse than Avg
Here
30.6%
US
15.4%
PA
17.8%
Mc kean
22.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.7%
Worse than Avg
Here
32.7%
US
19.5%
PA
19.9%
Mc kean
21.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.8%
Worse than Avg
Here
30.8%
US
19.4%
PA
26.0%
Mc kean
24.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.6%
Better than Avg
Here
1.6%
US
12.1%
PA
8.3%
Mc kean
2.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.6%
Better than Avg
Here
96.6%
US
93.4%
PA
87.1%
Mc kean
92.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.0%
Worse than Avg
Here
23.0%
US
15.3%
PA
18.4%
Mc kean
18.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.6%
Better than Avg
Here
96.6%
US
81.8%
PA
69.2%
Mc kean
76.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility86.4%
Better than Avg
Here
86.4%
US
79.7%
PA
68.7%
Mc kean
73.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
PA
1.4%
Mc kean
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (10.1)

Bradford Manor shows a pattern of recurring issues across three surveys, with infection control problems appearing in all three inspections and care planning deficiencies in multiple surveys. The facility has faced challenges with infection prevention, resident care planning, and building safety systems including fire safety and electrical issues. While all deficiencies show correction dates, the repeated infection control violations and ongoing care planning issues suggest persistent operational challenges that families should investigate during visits.

Jul 31, 2025Routine
8
0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0912Minimal · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

Aug 30, 2024Routine
15
0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0353Minimal · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Minimal · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Sep 22, 2023Routine
6
0740Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0575Minimal · WidespreadCorrected

Resident Rights Deficiencies

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bradford Manor

Organization Type

for profit

Chain Affiliation

Chain Name

Hcf Management

Chain Size

22 facilities nationwide

Chain avg rating: 3.4/5 · Rank 8 of 22

Ownership & Management

Owners

Hcf Operations, INC

Owner · Organization

100%

Chad M. Unverferth 12-14-11 Irrv Grantor Tr

Owner (parent company) · Organization

David V. Unverferth 12-14-11 Irrv Grantor Tr

Owner (parent company) · Organization

Hcf, INC

Owner (parent company) · Organization

Jeffrey L. Unverferth 12-14-11 Irrv Grantor Tr

Owner (parent company) · Organization

Joann C. Unverferth 12-29-04 Revocable Trust

Owner (parent company) · Organization

Joann C. Unverferth 12-31-12 Irrevocable Grantor Trust Fbo Kendra M. U

Owner (parent company) · Organization

Joann C. Unverferth 12-31-12 Irrevocable Grantor Trust Fbo Kerri a. Ro

Owner (parent company) · Organization

Joann C. Unverferth 12-31-12 Irrevocable Grantor Trust Fbo Kevan R. Un

Owner (parent company) · Organization

Joann C. Unverferth 12-31-12 Irrevocable Grantor Trust Fbo Kristen S.

Owner (parent company) · Organization

Joann C. Unverferth 12-31-12 Irrevocable Grantor Trust Fbo Kyle J. Unv

Owner (parent company) · Organization

Joseph L. Unverferth 12-15-11 Irrv Grantor Tr

Owner (parent company) · Organization

Lawrence G. Unverferth 12-13-11 Irrv Grantor Tr

Owner (parent company) · Organization

R. Steven Unverferth 12-14-11 Irrv Grantor Tr

Owner (parent company) · Organization

Key personnel

Rohrbach, CharlesContracted Managing EmployeeBlake, TracyW-2 Managing EmployeeKlay, CelesteW-2 Managing EmployeeRomes, KerriW-2 Managing EmployeeShaw, AnthonyW-2 Managing Employee
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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