Nursing HomeMedicaid

Bowling Green Manor

Strong Medicare quality ratings; families often praise attentive and compassionate nursing staff. Still worth an in-person visit.

1021 W Poe Rd, Bowling Green, OH 43402|99 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.4/5

based on 21 Google reviews

(419) 352-4694 Directions Website

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What this means for your family

Bowling Green Manor is highly regarded for its responsive communication and effective rehabilitation therapy, making it a strong candidate for those needing recovery services. However, families should be aware of a recent serious allegation regarding patient restrictions; we recommend asking facility leadership directly about their policies on patient autonomy and communication access during your tour.

Google Reviews

21 reviews on Google

“Bowling Green Manor receives high praise from families and former patients for its attentive staff, effective rehabilitation services, and strong communication. While most reviewers highlight a warm and welcoming environment, one recent review raises serious concerns regarding patient autonomy and restrictive practices.”

Quality Themes

Tap a score for details

Strengths

Attentive and compassionate nursing staff
Effective physical therapy programs
Responsive and clear communication with families
Efficient admission and transition processes

Concerns

Restrictive practices and lack of patient autonomy

Rating Trends

Tap a year to see what changed

Distribution · 23 analyzed

How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

1I noticed that Bowling Green Manor has a strong reputation for physical therapy; could you walk us through how those programs are integrated into a resident's daily routine?
2We value resident independence; how does your team balance necessary safety protocols with ensuring residents still feel a sense of autonomy and personal choice in their daily lives?
3Given the recent health inspection reports, what specific steps is the facility currently taking to address those areas and improve the overall care environment?
4I see that you are active in responding to family feedback online; how do you typically handle communication or concerns once a resident is already living here?
5With 99 residents, how do you ensure that the nursing staff remains consistent and attentive to each individual's changing medical needs throughout the day and night?
6In the event of a sudden medical emergency, what is your protocol for stabilizing a resident and how quickly are family members typically notified?

Personalized based on this facility's data

Key Review Excerpts

“The physical therapy staff got my strength back quickly so I was home quicker. The food was good also.”

Rehab patient · 2022★★★★★

“The Administrator Brandon answered the phone when I called before 8:30am one morning recently and had already read my request online the prior evening to transfer my dad to BG Manor.”

Long-term resident's family · 2023★★★★★

“The communication is outstanding as they are always available to check in with questions or reach out to you for updates.”

Long-term resident's family · 2025★★★★★

Source: 21 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.48hrs

64%

Registered nurses for medical care

Total Nursing

3.62hrs

88%

All nurses + aides combined

Staff Turnover

34%

Lower is better (< 30% = good)

RN Turnover

17%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility5.4%

Better than Avg

Here

5.4%

12.1%

28.2%

Wood

11.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility29.3%

Worse than Avg

Here

29.3%

19.5%

25.4%

Wood

24.7%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility6.5%

Better than Avg

Here

6.5%

15.3%

6.9%

Wood

13.0%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility6.0%

Mixed vs Avgs

Here

6.0%

14.4%

5.8%

Wood

12.3%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility26.5%

Worse than Avg

Here

26.5%

19.4%

21.6%

Wood

21.6%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.0%

Better than Avg

Here

99.0%

93.4%

92.6%

Wood

93.6%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility58.1%

Worse than Avg

Here

58.1%

79.8%

75.6%

Wood

81.3%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility87.5%

Better than Avg

Here

87.5%

81.8%

78.4%

Wood

79.6%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility2.6%

Worse than Avg

Here

2.6%

1.6%

1.2%

Wood

1.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies

Near state avg (10.1)

Bowling Green Manor has a pattern of deficiencies across multiple surveys, with recurring issues in care planning, quality of care, and food service. The facility has faced problems with resident assessments, treatment according to care plans, and dietary services across surveys from 2019 to 2025, suggesting persistent challenges. While all deficiencies show correction dates, the repeated nature of care planning and food service issues warrants careful consideration during your visit.

Feb 18, 2025Routine16 findings

0868Potential for harm · WidespreadCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0915Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper power supply for life support equipment.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Sep 29, 2022Routine4 findings

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Oct 3, 2019Routine3 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bowling Green Manor

Organization Type

for profit

Chain Affiliation

Chain Name

Hcf Management

Chain Size

22 facilities nationwide

Chain avg rating: 3.4/5 · Rank 10 of 22

Ownership & Management

Owners

Hcf Operations, INC

Owner · Organization

100%

Hcf, INC