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Nursing HomeMedicaid Investigative

Bourbon Heights Nursing Home

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2000 South Main Street, Paris, KY 4036199 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.6/5

based on 12 Google reviews

5
4
3
2
1
Bourbon Heights Nursing Home Nursing Home in Paris, KY — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (10 vs median 2.0)
  • High staff turnover (72%)
  • High RN turnover (83%)

Bottom 25% in KY · Below recommended RN staffing · Above recommended total nurse staffing · Very high staff turnover · $57,841 in fines

Source: Medicare data

What this means for your family

Given the consistent reports of staff dissatisfaction and concerns regarding resident neglect in 2025, families should exercise extreme caution. If you are considering this facility, request a tour during off-peak hours and ask administration directly about their current staff retention rates and the recent policy changes regarding room assignments.

Google Reviews

Google Reviews

12 reviews analyzed
Bourbon Heights Nursing Home faces significant criticism regarding staff morale, professional conduct, and the quality of resident care. While one long-term family member expressed satisfaction in 2023, recent reviews from 2025 highlight serious concerns about neglect, poor treatment of staff, and administrative decisions regarding room assignments.

Quality Themes

Tap a score for details
Food0.0Staff1.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms1.0Value2.0

Strengths

  • Professional and caring staff (historical)
  • Clean environment (historical)

Concerns

  • Poor staff treatment and morale (mentioned by 3 reviewers)
  • Neglect or unprofessional care of residents (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2345.02018(1)1.02022(2)2.82023(4)1.82025(5)5.02026(1)

Distribution

5
1
4
0
3
0
2
0
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1What specific steps has the facility taken recently to address the recent CMS inspection findings and improve overall care quality?
  • 2How do you ensure that communication between the nursing staff and family members remains consistent and timely regarding a resident's daily health updates?
  • 3Could you tell me more about the dining experience, specifically how the menu is planned and how you ensure nutritional needs are met for all residents?
  • 4What is the protocol for handling medical emergencies or sudden changes in a resident's condition during the overnight hours?
  • 5What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
  • 6How do you support and motivate your caregiving team to maintain high morale and a positive environment for the residents?

Personalized based on this facility's data


Key Review Excerpts

My mother has been there for seven months, and we are very happy with the treatment she gets. The staff is professional and caring. My Mom is healthy and clean and fitting in really well.

Long-term resident's family · 2023★★★★★

I have over 7 years experience with visitation, and in those 7 years I have seen the residence care reduced dramatically. They are currently moving residence now that have been in private rooms for over 5 years at no additional cost to shared rooms that are the same size if not smaller rooms.

Long-term visitor · 2025☆☆☆☆

The break rooms for CNAs are ridiculous, CNAs are treated horribly, residents are neglected, and nurses are lazy.

General observer · 2025☆☆☆☆
Source: 12 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.55hrs
73%
Registered nurses for medical care
Total Nursing
4.58hrs
OK
All nurses + aides combined
Staff Turnover
72%
Lower is better (< 30% = good)
RN Turnover
83%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
KY
16.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
KY
94.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.0%
Worse than Avg
Here
26.0%
US
19.4%
KY
19.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility23.8%
Mixed vs Avgs
Here
23.8%
US
19.5%
KY
29.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
KY
96.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.9%
Better than Avg
Here
11.9%
US
15.4%
KY
16.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
KY
83.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
81.8%
KY
83.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
KY
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
4penalties
Well above state avg (3.4)
16 complaint-triggered
$57,841 in fines

Families have filed complaints triggering 13 deficiencies, including serious concerns about abuse prevention and infection control that persist across multiple surveys. The facility struggles most with care planning, fire safety systems, and administration oversight, with recurring problems in these areas from 2018 through 2024. While all deficiencies show correction dates, the pattern of repeated issues in core care areas warrants careful consideration during your visit.

Nov 22, 2024Complaint
10
0867SevereCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880SevereCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0835SevereCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0837SevereCorrected

Administration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

0580SevereCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656SevereCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684SevereCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0550ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0838ModerateCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Nov 22, 2024Routine
18
0655ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0914ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0291ModerateCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0712ModerateCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0726ModerateCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0920ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351ModerateCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0781ModerateCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0678ModerateCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0804ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0582MinorCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0698MinorCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Apr 5, 2024Complaint
6
0880SevereCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0880SevereCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Jan 10, 2020Routine
10
0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712ModerateCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0222MinorCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0372MinorCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0920MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0604MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Oct 25, 2018Routine
9
0004ModerateCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0679ModerateCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0351MinorCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0361MinorCorrected

Smoke Deficiencies

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

0363MinorCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374MinorCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0659MinorCorrected

Resident Assessment and Care Planning Deficiencies

Provide care by qualified persons according to each resident's written plan of care.

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Federal Penalties

Fine

Nov 22, 2024

$41,040

Payment Denial

Nov 22, 2024

31-day denial

Fine

Apr 5, 2024

$16,801

Payment Denial

Apr 5, 2024

16-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bourbon Heights Nursing Home

Organization Type

nonprofit

Ownership & Management

Key personnel

Bales, MichellOfficer / DirectorBell, JeffOfficer / DirectorErnest, SheaOfficer / DirectorLogan, WayneOfficer / DirectorMccauley-thornberry, AmandaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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