Botkin Care and Rehab
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 40 Google reviews
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What this means for your family
Botkin Care and Rehab is highly regarded for its compassionate staff and clean, home-like environment, making it a strong candidate for long-term care. However, families should request a detailed, written breakdown of all potential costs upfront to avoid the billing transparency issues noted by some residents.
Google Reviews
Google Reviews
40 reviews on Google“Botkin Care and Rehab is consistently praised by reviewers for its compassionate, family-oriented staff and clean, welcoming environment. While the facility receives high marks for resident care and therapy services, at least one family member reported significant concerns regarding billing transparency and unexpected charges.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean, well-maintained facility
- Strong family-oriented atmosphere
- Effective rehabilitation therapy services
Concerns
- Lack of billing transparency and unexpected charges
Rating Trends
Tap a year to see what changed
Distribution · 38 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given your focus on a family-oriented atmosphere, how do you keep families informed and involved in their loved one's daily care plan?
- 2I noticed your facility has a strong reputation for rehabilitation services; could you walk me through how those sessions are integrated into a resident's daily schedule?
- 3To help us plan for the long term, could you explain your billing process and how you ensure families are kept aware of any potential additional charges?
- 4With a capacity of 45 residents, how does your nursing team ensure consistent communication with families regarding changes in a resident's health status?
- 5What protocols do you have in place for medical emergencies, and how quickly are family members typically notified in those situations?
- 6I appreciate that you engage with feedback online; how do you use that input to improve the day-to-day experience for residents living here?
Personalized based on this facility's data
Key Review Excerpts
“They have provided my husband excellent care. The therapy he has received has been very helpful. I appreciate the care and attentiveness and I'm grateful to each one of the staff.”
“Very sketchy on charges. Was told one thing then another on charges that it would all be covered then ended up with a bill that I was told would not happen. No transparency.”
“The Skilled nursing home is clean does not smell. Just a small town home raising our loved ones,”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Botkin Care and Rehab shows concerning patterns with families filing complaints that led to 5 deficiencies in the most recent survey, including issues with medication management, safety hazards, and infection control. Fire safety and electrical systems are recurring problems across all three surveys, suggesting persistent infrastructure challenges. While all deficiencies have correction dates, the repeated safety violations and recent complaint-triggered findings warrant careful consideration during your visit.
Feb 26, 2025Complaint5
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 26, 2025Routine6
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Apr 6, 2023Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Construction Deficiencies
Use approved construction type or materials.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Sep 7, 2021Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Provide properly protected cooking facilities.
Ownership & Operations
Who Operates This Facility
Botkin Care and Rehab
for profit
Chain Affiliation
Mission Health Communities
33 facilities nationwide
Chain avg rating: 2.5/5 · Rank 10 of 40
Ownership & Management
Owners
Coronado Operator, LLC
Owner · Organization
Barres, LLC
Owner (parent company) · Organization
Curis Holdings, LLC
Owner (parent company) · Organization
T and C Capital Assets, LLC
Owner (parent company) · Organization
Windward Health Partners LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit missionhealthcommunities.com
Medicare data downloads
Original nursing home datasets
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