Bluebird Wellness and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 154 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (13 vs median 10)
- High staff turnover (77%)
- High RN turnover (88%)
Bottom 25% in MO · Critically understaffed (RN) · Very high staff turnover · Worst in OPCO SKILLED MANAGEMENT chain · $234,836 in fines
What this means for your family
While the facility has recently received a high volume of positive reviews, these are heavily contradicted by long-standing, severe reports of neglect and hygiene issues. If you consider this facility, perform an unannounced visit during a weekend or evening shift to observe actual response times and cleanliness, and specifically ask for the facility's most recent state survey results.
Google Reviews
Google Reviews
154 reviews on Google“Bluebird Wellness and Rehabilitation, formerly known as Green Park, has a long history of severe complaints regarding neglect, poor hygiene, and unprofessional staff. While recent reviews from 2025 show a cluster of positive feedback praising specific staff members and admissions processes, these are heavily contrasted by ongoing reports of residents being left in soiled linens, long response times for call lights, and poor food quality. Families should exercise extreme caution as the facility's reputation remains highly polarized.”
Quality Themes
Tap a score for detailsStrengths
- Helpful and responsive admissions staff
- Select individual CNAs and nurses noted for kindness
- Recent efforts to improve activity programming
Concerns
- Slow or non-existent response to call lights (mentioned by 12 reviewers)
- Strong odors of urine and feces throughout the facility (mentioned by 9 reviewers)
- Neglect of basic hygiene and toileting needs (mentioned by 11 reviewers)
- Theft of personal belongings and medication (mentioned by 6 reviewers)
- Poor food quality and lack of nutritional variety (mentioned by 7 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 158 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on expanding your activity programming, what specific social or enrichment opportunities are currently available for residents to enjoy throughout the week?
- 2I noticed some concerns regarding response times to call lights; could you walk me through your facility's protocol for ensuring staff respond promptly to resident requests?
- 3Maintaining a fresh and clean environment is very important to our family; what is your current daily schedule for housekeeping and sanitation in resident rooms and common areas?
- 4How does your team ensure that residents receive consistent assistance with their daily hygiene and toileting needs throughout each shift?
- 5We are concerned about the security of personal belongings and medications; what systems do you have in place to monitor and protect a resident's private property?
- 6Could you describe the process for how your team monitors nutritional intake and handles feedback regarding food quality and menu variety?
Personalized based on this facility's data
Key Review Excerpts
“The right hand does not know what the left hand is doing. Upon arrival, things seemed ok, but as the day and night progressed, we learned that we had made the wrong decision in coming here.”
“The scent of urine in the halls was strong however, and should be addressed. Entry policy not stated on the door, unclear as to what to do to enter or exit building.”
“My dad was in for rehab and they got him up 1 time in 2 weeks. Also, they forgot his meds often and didn't bathe him at all during his stay. Plus, the staff was incredibly rude and constantly yelled and my poor dad.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed reports triggering 54 out of 121 deficiencies, with persistent problems in wound care, medication management, and nursing staffing. Issues with pressure ulcer care have occurred four times in recent months, while medication errors and inadequate staffing continue appearing across multiple complaint investigations. Though the facility reports correcting violations, the recurring nature of these serious care problems, particularly wound care failures, raises significant concerns about sustained quality improvement.
Oct 9, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 8, 2025Routine18
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Aug 8, 2025Complaint5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Mar 26, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 15, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Aug 27, 2024Complaint7
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Jun 18, 2024
$234,836
Payment Denial
Jun 18, 2024
99-day denial
Ownership & Operations
Who Operates This Facility
Bluebird Wellness and Rehabilitation
for profit
Chain Affiliation
Opco Skilled Management
64 facilities nationwide
Chain avg rating: 2.4/5 · Rank 43 of 52 (Worst)
Ownership & Management
Owners
Wildflower Healthcare LLC
Owner · Organization
Blooming Willow Partners LLC
Owner (parent company) · Organization
Derhoben Trust
Owner (parent company) · Organization
Pas B Sol Trust
Owner (parent company) · Organization
Davidovich, Niv
Owner (parent company)
Sternshein, Jennifer
Owner (parent company)
Garetz, David
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
154 reviews from families & visitors
Official Website
Visit bluebirdwellness.com
Medicare data downloads
Original nursing home datasets
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