Blue Ridge Care Center LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 47 Google reviews
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What this means for your family
While some families find the nursing staff compassionate, the facility has a documented pattern of severe hygiene issues and dietary mismanagement. If you choose this facility, you must verify their pest control protocols and personally audit their ability to provide specialized diabetic nutrition.
Google Reviews
Google Reviews
47 reviews on Google“Families should exercise extreme caution, as recent reviews describe severe issues including pest infestations, neglectful care, and inadequate nutrition for diabetic residents. While some long-term residents' families praise the compassion of specific nurses and the quality of physical therapy, there is a significant pattern of reports regarding unresponsiveness from administration and poor sanitary conditions.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate nursing staff
- Effective physical therapy services
- Kindness of evening shift nurses
Concerns
- Severe pest infestation (roaches) (mentioned by 3 reviewers)
- Inadequate dietary management for diabetic needs (mentioned by 2 reviewers)
- Unresponsive administration and admissions (mentioned by 3 reviewers)
- Slow response to call lights/neglect (mentioned by 2 reviewers)
- Poor facility cleanliness and odor (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff, especially during the evening shifts; how do you ensure that level of kindness is consistent across all shifts?
- 2How does the dietary team work with residents who have specific medical needs, such as managing a diabetic-friendly meal plan?
- 3What specific protocols do you have in place to ensure the facility remains clean, fresh-smelling, and well-maintained for the residents?
- 4Could you tell us about your process for responding to call lights to ensure residents receive timely assistance throughout the day?
- 5What does a typical day of social activities and engagement look like for the residents here?
- 6In the event of a medical emergency after hours, what is the immediate procedure for contacting doctors and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“All the nurses we have met have all been very very kind, especially the evening nurses (I normally go after work). They make a sure her room is always clean and they treat her very well”
“The staff are compassionate. Therapist are great and will have you in the best shape possible to go home!”
“Living with roaches crawling all over your room at night roaches are nasty there needs to be an exterminator come in and spray”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families filed complaints that triggered 14 deficiencies, indicating serious concerns about food safety, infection control, and care planning. Recent 2025 complaints revealed problems with nutrition services, respiratory care, medication management, and resident rights that persist across multiple surveys. While the facility corrected all cited issues, the pattern of recurring problems in basic care areas and the high volume of family complaints warrant careful consideration during any visit.
Dec 7, 2025Complaint9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 10, 2025Complaint5
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
May 23, 2024Routine1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Oct 20, 2022Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jun 13, 2019Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Ownership & Operations
Who Operates This Facility
Blue Ridge Care Center LLC
for profit
Chain Affiliation
The Rosenberg Family
15 facilities nationwide
Ownership & Management
Owners
Blue Ridge 2 LLC
Owner · Organization
Az 22 Tr
Owner (parent company) · Organization
Za 22
Owner (parent company) · Organization
Rosenberg, Avraham
Owner (parent company)
Rosenberg, Zvi
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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