Bishop Care Center
Strong Medicare quality ratings; families often praise caring and compassionate staff members. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
The facility has a history of compassionate care, but recent reports of severe staffing shortages and delayed hygiene care are alarming. If you choose this facility, you should closely monitor your loved one's responsiveness to calls for assistance and ask specifically about their current staffing levels.
Google Reviews
Google Reviews
9 reviews on Google“Families should be aware of significant concerns regarding staffing shortages that lead to delayed care and residents being left soiled for extended periods. While some family members have previously praised the staff's caring nature, recent feedback highlights a critical lack of responsiveness to resident needs.”
Quality Themes
Tap a score for detailsStrengths
- Caring and compassionate staff members
- Positive historical experiences with person-centered care
Concerns
- Staffing shortages leading to delayed hygiene care
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your team members; how do you ensure that this person-centered approach stays consistent for every resident?
- 2With the recent changes in healthcare staffing across the industry, what steps is Bishop Care Center taking to ensure residents receive timely assistance with hygiene and daily personal care?
- 3How do you manage medical emergencies or sudden changes in a resident's health during the overnight hours?
- 4What kind of daily activities or social outings do you have planned to keep residents engaged and connected with one another?
- 5I noticed you are very involved in responding to feedback; how does the administration use resident and family input to improve facility operations?
- 6Can you tell us more about how the nursing staff coordinates with doctors to manage complex medical needs for the 99 residents here?
Personalized based on this facility's data
Key Review Excerpts
“He said the staff there is wonderful and taking such good care of my brother. They seem to really care rather than just being there doing a job.”
“My sister lives their and when she needs something or to be changed she told you have to wait and is left soiled for hours and is told we are short that’s not good”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
4
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bishop Care Center has a concerning pattern of deficiencies with multiple family complaints filed across 25 surveys, including recent complaints in 2025 and 2026. Recurring issues center on nursing staffing levels, resident care and treatment, and abuse/neglect reporting protocols. While all cited deficiencies show correction dates, the persistent staffing violations and complaint-driven investigations suggest ongoing care quality concerns that warrant careful family consideration during visits.
Jan 8, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Sep 2, 2025Complaint1
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Jun 9, 2025Complaint1
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Apr 3, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 2, 2025Complaint1
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Mar 12, 2025Routine8
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Meet other general requirements that are deficient.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Ownership & Operations
Who Operates This Facility
Bishop Care Center
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 137 of 260
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit bishopcarecenter.com
Medicare data downloads
Original nursing home datasets
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