Birmingham Nursing and Rehabilitation Center East
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 58 Google reviews

Watch Birmingham Nursing and Rehabilitation Center East
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (7 vs median 3.0)
- High staff turnover (72%)
- High RN turnover (73%)
Below average in AL · Critically understaffed (RN) · Significantly below average staffing · Very high staff turnover · $24,834 in fines
What this means for your family
While recent reviews suggest potential improvements under new ownership, the facility has a long-standing history of severe safety concerns, including reports of bedsores and neglect. If you choose to consider this facility, we strongly recommend conducting unannounced visits and speaking directly with current residents' families about their experiences with call-light response times and hygiene standards.
Google Reviews
Google Reviews
58 reviews on Google“Birmingham Nursing and Rehabilitation Center East receives highly polarized feedback, with a significant number of families reporting severe neglect, including unaddressed bedsores, poor hygiene, and delayed responses to call lights. While some reviewers praise the facility for its cleanliness and friendly staff, these positive experiences are frequently overshadowed by recurring reports of understaffing, medication errors, and unprofessional management. Families considering this facility should be aware of the stark contrast between the positive experiences of some and the critical safety concerns raised by others.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Professional and friendly staff members
- Engaging activities and events
- Effective rehabilitation therapy
Concerns
- Neglect leading to bedsores and infections (mentioned by 7 reviewers)
- Slow or non-existent response to call lights (mentioned by 6 reviewers)
- Understaffing, particularly on weekends (mentioned by 4 reviewers)
- Poor hygiene and lack of assistance with bathing/clothing changes (mentioned by 5 reviewers)
- Medication management errors and delays (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 61 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure call lights are answered promptly, especially during weekend shifts?
- 2I understand that skin integrity is a priority; could you walk me through your facility's specific process for monitoring and preventing pressure ulcers for residents with limited mobility?
- 3Could you explain your current system for medication administration and how you ensure that residents receive their prescribed doses on time without errors?
- 4I’ve read that your facility offers engaging activities; what does a typical day look like for a resident, and how do you encourage participation for those who might be more reserved?
- 5How does your nursing team coordinate with families to ensure that hygiene needs, such as daily bathing and clothing changes, are consistently met?
- 6With your focus on rehabilitation therapy, how do you communicate progress and care plan updates to family members so we stay informed about our loved one's health status?
Personalized based on this facility's data
Key Review Excerpts
“She was left to soak in her urine and feces from 11 p.m. at night until 8:30 the next morning. We had no choice, but to call an ambulance. She has bed sores!They simply ignore the call lights.”
“I just can’t believe how bad the sore are my dad got at this rehab. The sores became infected and he could have died... He ended up dying from septic shock because of the sores he got there.”
“I was a patient there for 1 month and when my family got me out of there i looked like i had been in a battle. There was sores in places I was not aware that they could be.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced significant compliance issues, with 9 of 22 deficiencies triggered by family complaints, indicating serious concerns about care quality. The most frequent problem areas involve nursing staffing adequacy, fire safety systems, and resident rights protection. While the facility has provided correction dates for all identified issues, the pattern of complaint-driven deficiencies in 2024 suggests ongoing care concerns that families should investigate thoroughly before placement.
May 13, 2024Complaint9
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
May 13, 2024Routine3
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Apr 20, 2021Routine2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 13, 2019Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Federal Penalties
Fine
May 13, 2024
$4,017
Fine
May 13, 2024
$4,017
Fine
May 13, 2024
$5,600
Fine
May 13, 2024
$5,600
Fine
May 13, 2024
$5,600
Payment Denial
May 13, 2024
54-day denial
Ownership & Operations
Who Operates This Facility
Birmingham Nursing and Rehabilitation Center East
for profit
Chain Affiliation
Norbert Bennett & Donald Denz
27 facilities nationwide
Chain avg rating: 1.7/5 · Rank 9 of 29
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
58 reviews from families & visitors
Official Website
Visit birminghameastrehabcenter.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
East Glen
2.7 miNursing Home · Birmingham, AL
Cavalier Healthcare of Trussville
3.5 miNursing Home · Trussville, AL
Eastview Rehabilitation & Healthcare Center
6.1 miNursing Home · Birmingham, AL
North Hill Nursing and Rehabilitation Ctr, LLC
6.2 miNursing Home · Birmingham, AL
Kirkwood by the River
6.7 miNursing Home · Birmingham, AL
Magnolia Ridge
7.7 miNursing Home · Gardendale, AL