Birchview Memory Care Community
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 62 Google reviews
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What this means for your family
Birchview is highly regarded for its compassionate care and engaging activities, making it a strong candidate for families seeking a supportive environment. However, because some families have reported issues with administrative communication and admission expectations, we recommend getting all care agreements and policies in writing before finalizing the move-in process.
Google Reviews
Google Reviews
62 reviews on Google“Birchview Memory Care is highly regarded by families for its compassionate, attentive staff and its ability to create a calm, safe environment for residents. Reviewers frequently praise the facility's cleanliness, the effectiveness of the activities program, and the support provided during the move-in process. While the vast majority of feedback is glowing, a small number of reviewers have raised concerns regarding administrative communication and unexpected changes in care agreements.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging and creative activities program
- Clean and well-maintained facility
- Supportive and knowledgeable move-in coordination
Concerns
- Issues with administrative communication and care agreement consistency (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how does that commitment to open communication translate into how you keep families updated on their loved one's daily progress?
- 2Given the focus on creative programming here, could you walk me through a specific activity scheduled for this week that helps residents stay engaged and connected?
- 3To ensure we are all on the same page, what is your process for reviewing and updating care agreements to make sure they always reflect the current needs of the resident?
- 4With your nursing staff being so highly regarded for their attentiveness, how do you handle medical oversight and emergency protocols during the evening and overnight hours?
- 5Since Birchview is a smaller community of 62 residents, how does this size help your team maintain the high level of cleanliness and upkeep that visitors often praise?
- 6What is the best way for us to coordinate with your administrative team to ensure that our expectations for care are consistently met and clearly documented?
Personalized based on this facility's data
Key Review Excerpts
“I have had my brother in 2 other memory care facilities and wasn't happy with what i was getting for the money. I toured Birchview and was very impressed with the entire staff, the cleanliness of the facility, the layout of the rooms and the programs they offer not to mentioned the price was a bit less than the other 2 sites.”
“The staff at birchview are all rock stars. Inparticularly the one stand out is Magdalena from the front office. She was so helpful and gave us wonderful guidance.”
“I specifically want to shoutout Beth, the Life Enrichment Director, for supporting me in staying connected with my uncle from across the country and engaging him in gatherings/outings in the community.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jan 22, 2026Fire
The inspection report dated 12/22/2025 identified deficiencies which were later cleared during an inspection on 01/22/2026.
The portable electric heater in the Marketing office is plugged into a power strip.
The gas oven on casters in the kitchen is not limited by a restraining device.
Annual fire door inspection completed on 10/17/205 has multiple deficiencies that have not been corrected.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit seniorservicesofamerica.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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