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Bezalel Rehabilitation and Nursing Center

Strong Medicare quality ratings; families often praise modern, newly renovated facility. Still worth an in-person visit.

29 38 Far Rockaway Blvd, Far Rockaway · Far Rockaway, NY 11691120 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 34 Google reviews

5
4
3
2
1
Bezalel Rehabilitation and Nursing Center Nursing Home in Far Rockaway, NY — Street View
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What this means for your family

This facility offers a modern, clean environment and a highly regarded therapy team, making it a potential candidate for short-term rehab. However, families should be aware of recurring reports regarding slow nursing response times and poor communication. We strongly recommend visiting during off-hours to observe staff responsiveness firsthand before making a decision.

Google Reviews

Google Reviews

34 reviews on Google
Bezalel Rehabilitation and Nursing Center receives highly polarized feedback, with many families praising the modern, hotel-like facility and the effectiveness of the rehab therapy team. However, significant concerns persist regarding inconsistent nursing care, poor communication, and reports of residents being left unattended for extended periods. While the physical environment is frequently described as clean and well-maintained, the quality of care appears to vary significantly depending on the staff on duty.

Quality Themes

Tap a score for details
Food7.0Staff5.0Clean7.0Activities8.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Modern, newly renovated facility
  • Highly effective rehab therapy team
  • Clean and well-maintained environment
  • Professional and caring staff members

Concerns

  • Inconsistent nursing care and slow response times (mentioned by 3 reviewers)
  • Poor communication and unprofessional staff behavior (mentioned by 3 reviewers)
  • Hygiene and odor issues in patient rooms (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'19(2)'21(2)'23(3)'25(3)'26(7)

Distribution · 36 analyzed

5
21
4
2
3
3
2
0
1
10

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given your recent facility renovations, how have these updates impacted the daily living experience and comfort for residents in their rooms?
  • 2I noticed the rehab team is highly regarded here; how do you ensure that same level of dedicated, consistent attention is provided by the nursing staff throughout the day and night?
  • 3What specific protocols or communication channels do you have in place to ensure families are kept well-informed about their loved one's care and any changes in their health status?
  • 4With the facility housing 120 residents, how do you manage response times for call lights to ensure that residents' needs are addressed promptly?
  • 5Could you walk me through your process for maintaining room hygiene and sanitation, especially since cleanliness is a top priority for our family?
  • 6What kind of daily social or therapeutic activities are available to help residents feel engaged and part of a community here?

Personalized based on this facility's data


Key Review Excerpts

The building is clean and newly refinished. The rehab team is incredible! Every PT, OT, and SLP are personable and provide the highest level of care to help patients go home.

Rehab patient family member · 2024★★★★★

Worst place. The aides are great, but most of the nurses are liars and lack communication skills. We can not get anything done.

Long-term resident's family · 2024☆☆☆☆

One of the most distressing concerns is how long residents, including my relative’s roommate, are left waiting to be changed. There have been times when the smell in the room was overwhelming due to delays.

Long-term resident's family · 2025☆☆☆☆
Source: 34 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.56hrs
74%
Registered nurses for medical care
Total Nursing
3.34hrs
81%
All nurses + aides combined
Staff Turnover
22%
Lower is better (< 30% = good)
RN Turnover
26%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility18.4%
Mixed vs Avgs
Here
18.4%
US
12.1%
NY
18.9%
Queens
28.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.7%
Worse than Avg
Here
21.7%
US
14.4%
NY
14.8%
Queens
12.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility20.5%
Worse than Avg
Here
20.5%
US
15.3%
NY
13.8%
Queens
11.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
NY
91.3%
Queens
92.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.4%
Better than Avg
Here
12.4%
US
19.4%
NY
20.2%
Queens
14.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility17.4%
Mixed vs Avgs
Here
17.4%
US
19.5%
NY
13.3%
Queens
11.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
NY
77.0%
Queens
72.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.9%
Better than Avg
Here
94.9%
US
79.7%
NY
78.8%
Queens
79.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
NY
1.2%
Queens
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (7.6)
2 complaint-triggered

Families have filed complaints about this facility, leading to deficiencies around abuse reporting and resident safety. The facility shows recurring problems across electrical systems, medication management, and resident assessments spanning multiple years from 2019-2024. While all identified issues have correction dates, the pattern of repeated deficiencies in core care areas suggests ongoing operational challenges that families should carefully evaluate during visits.

Mar 21, 2024Routine
3
0161Potential for harm · Pattern

Construction Deficiencies

Use approved construction type or materials.

0915Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper power supply for life support equipment.

0640Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Mar 20, 2024Complaint
2
0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 15, 2022Routine
14
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0161Potential for harm · Pattern

Construction Deficiencies

Use approved construction type or materials.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0915Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper power supply for life support equipment.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0225Potential for harm · IsolatedCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jun 17, 2019Routine
10
0577Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0347Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bezalel Rehabilitation and Nursing Center

Organization Type

nonprofit

Ownership & Management

Key personnel

Basch, JoshuaW-2 Managing EmployeeGordon, NossonW-2 Managing EmployeeLight, CharlesW-2 Managing EmployeeBasch, JackOfficer / DirectorGordon, NossonOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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