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Nursing HomeMedicaid

Bethel Lutheran Nursing & Rehabilitation Center

Strong Medicare quality ratings; families often praise friendly and courteous nursing staff. Still worth an in-person visit.

1515 2nd Ave West, Williston, ND 5880195 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 58 Google reviews

5
4
3
2
1
Bethel Lutheran Nursing & Rehabilitation Center Nursing Home in Williston, ND — Street View
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What this means for your family

This facility is frequently praised for its clean environment and friendly staff, making it a comfortable setting for many residents. However, families should be vigilant regarding personal property, as multiple reports of missing items have been noted; ensure valuables are kept at home or securely managed.

Google Reviews

Google Reviews

58 reviews analyzed
Bethel Lutheran Nursing & Rehabilitation Center receives a high volume of positive feedback regarding the friendliness of the staff and the cleanliness of the facility. However, families should be aware of serious concerns regarding the security of personal belongings and communication issues with management during sensitive times like end-of-life care.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean9.0Activities8.0MedsN/AMemory9.0Comms3.0ValueN/A

Strengths

  • Friendly and courteous nursing staff
  • Clean and inviting facility environment
  • Active community engagement and activities
  • Positive care experiences for long-term residents

Concerns

  • Theft of personal belongings and valuables (mentioned by 2 reviewers)
  • Communication and policy disputes with management (mentioned by 2 reviewers)
  • Language barriers between staff and residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(11)'19(8)'21(11)'23(4)'25(3)

Distribution

5
33
4
7
3
11
2
2
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how clean and inviting the environment is here; what are some of the favorite communal spaces where residents like to gather?
  • 2Since many people enjoy the active community engagement here, could you tell us more about the types of daily activities or social outings available for residents?
  • 3What specific protocols do you have in place to ensure that residents' personal belongings and valuables are kept secure and accounted for?
  • 4How does the nursing team ensure that communication remains clear and consistent between the staff, the residents, and their family members?
  • 5In the event of a medical emergency during the night or over the weekend, what is the immediate process for coordinating care and notifying the family?
  • 6With such a high rating for your nursing staff's friendliness, how do you foster that culture of courtesy among the newer team members?

Personalized based on this facility's data


Key Review Excerpts

My mother is in there and the ladies that take care of her are angels she loves it there in the Nelson Manor part

Memory care family member · 2018★★★★★

Staff is friendly, the residents are treated with respect, there are activities. The place was very clean and inviting.

Visitor · 2024★★★★★

My friends mother just passed and only 2 of the 7 rings she moved in with where given back the rest were stolen from her.

Family friend · 2023☆☆☆☆
Source: 58 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.98hrs
OK
Registered nurses for medical care
Total Nursing
4.14hrs
OK
All nurses + aides combined
Staff Turnover
59%
Lower is better (< 30% = good)
RN Turnover
24%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility31.4%
Worse than Avg
Here
31.4%
US
19.4%
ND
25.3%
Williams
28.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.0%
Better than Avg
Here
13.0%
US
19.5%
ND
17.5%
Williams
25.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.7%
Worse than Avg
Here
24.7%
US
14.4%
ND
20.2%
Williams
14.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.9%
Better than Avg
Here
1.9%
US
12.1%
ND
4.5%
Williams
10.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility13.2%
Better than Avg
Here
13.2%
US
15.4%
ND
22.6%
Williams
14.4%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility13.1%
Worse than Avg
Here
13.1%
US
4.9%
ND
5.3%
Williams
5.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility82.8%
Mixed vs Avgs
Here
82.8%
US
79.7%
ND
88.3%
Williams
66.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.0%
Better than Avg
Here
94.0%
US
81.8%
ND
93.2%
Williams
87.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
ND
1.4%
Williams
3.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (5.4)
3 complaint-triggered

Families have filed reports that triggered three inspections, indicating ongoing concerns at this facility. The most recurring issues involve medication management, care planning, and resident rights violations. While all deficiencies show correction dates, problems persist across multiple surveys from 2022 to 2025, suggesting systemic challenges that may require careful evaluation during any visit.

Feb 5, 2025Complaint
2
0657ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Feb 7, 2024Complaint
1
0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 7, 2023Routine
8
0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0625MinorCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0849MinorCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 17, 2022Routine
10
0812SevereCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677ModerateCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0729MinorCorrected

Nursing and Physician Services Deficiencies

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757MinorCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bethel Lutheran Nursing & Rehabilitation Center

Organization Type

nonprofit

Ownership & Management

Key personnel

Peterson, TammraW-2 Managing EmployeeSorenson, CindyW-2 Managing EmployeeFuruseth, PeterOfficer / DirectorHahn, LoriOfficer / DirectorHaug, ArlisOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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