Bethel Lutheran Nursing & Rehabilitation Center
Strong Medicare quality ratings; families often praise friendly and courteous nursing staff. Still worth an in-person visit.
based on 58 Google reviews

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What this means for your family
This facility is frequently praised for its clean environment and friendly staff, making it a comfortable setting for many residents. However, families should be vigilant regarding personal property, as multiple reports of missing items have been noted; ensure valuables are kept at home or securely managed.
Google Reviews
Google Reviews
58 reviews analyzed“Bethel Lutheran Nursing & Rehabilitation Center receives a high volume of positive feedback regarding the friendliness of the staff and the cleanliness of the facility. However, families should be aware of serious concerns regarding the security of personal belongings and communication issues with management during sensitive times like end-of-life care.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and courteous nursing staff
- Clean and inviting facility environment
- Active community engagement and activities
- Positive care experiences for long-term residents
Concerns
- Theft of personal belongings and valuables (mentioned by 2 reviewers)
- Communication and policy disputes with management (mentioned by 2 reviewers)
- Language barriers between staff and residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and inviting the environment is here; what are some of the favorite communal spaces where residents like to gather?
- 2Since many people enjoy the active community engagement here, could you tell us more about the types of daily activities or social outings available for residents?
- 3What specific protocols do you have in place to ensure that residents' personal belongings and valuables are kept secure and accounted for?
- 4How does the nursing team ensure that communication remains clear and consistent between the staff, the residents, and their family members?
- 5In the event of a medical emergency during the night or over the weekend, what is the immediate process for coordinating care and notifying the family?
- 6With such a high rating for your nursing staff's friendliness, how do you foster that culture of courtesy among the newer team members?
Personalized based on this facility's data
Key Review Excerpts
“My mother is in there and the ladies that take care of her are angels she loves it there in the Nelson Manor part”
“Staff is friendly, the residents are treated with respect, there are activities. The place was very clean and inviting.”
“My friends mother just passed and only 2 of the 7 rings she moved in with where given back the rest were stolen from her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed reports that triggered three inspections, indicating ongoing concerns at this facility. The most recurring issues involve medication management, care planning, and resident rights violations. While all deficiencies show correction dates, problems persist across multiple surveys from 2022 to 2025, suggesting systemic challenges that may require careful evaluation during any visit.
Feb 5, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Feb 7, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 7, 2023Routine8
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 17, 2022Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Bethel Lutheran Nursing & Rehabilitation Center
nonprofit
Ownership & Management
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
58 reviews from families & visitors
Official Website
Visit blnrc.com
Medicare data downloads
Original nursing home datasets
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