Bethel Lutheran Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 9 Google reviews
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What this means for your family
While the facility is noted for being clean and well-maintained, families should be aware of recurring reports regarding unprofessional and rude staff behavior. We strongly recommend scheduling an in-person tour to observe staff interactions with residents firsthand to ensure the environment aligns with your expectations for compassionate care.
Google Reviews
Google Reviews
9 reviews on Google“Bethel Lutheran Home receives polarized feedback, with some visitors praising the facility's cleanliness and welcoming atmosphere while others report significant concerns regarding staff conduct. Multiple reviewers have specifically highlighted unprofessional and rude behavior from administrative and nursing aide staff, which may impact the quality of care and environment.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Welcoming, home-like environment
Concerns
- Unprofessional and rude administrative staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With 59 residents here, how does the team ensure consistent communication with families regarding changes in a loved one's health or daily status?
- 2I noticed the facility has a very welcoming, home-like feel; how do you foster that sense of community during daily activities and mealtimes?
- 3What steps is the leadership team taking to ensure that interactions with the administrative office are as supportive and professional as the care provided on the floor?
- 4Given the recent health inspection reports, what specific improvements or new protocols have been implemented to address those findings and enhance the quality of care?
- 5How does the nursing staff coordinate with local medical providers to handle urgent health needs or emergencies after standard business hours?
- 6Since staffing levels are a high priority for us, how do you maintain consistent, high-quality care for all 59 residents throughout the different shifts?
Personalized based on this facility's data
Key Review Excerpts
“Didn't smell like moth balls. Friendly staff. Felt like home”
“I've noticed before that the nurses aides have bad attitudes and are very rough with the elderly, but today I saw the aide yelling so rudely at the cleaning lady, it was appalling.”
“The heavy lady in the office that does the billing hates her life and is extremely rude”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
1
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bethel Lutheran Home has ongoing issues with infection control programs appearing across three surveys from 2023 to 2025, suggesting persistent challenges in this critical area. The facility also shows recurring problems with food safety and resident rights. One family filed a complaint about accident hazards and supervision. While all deficiencies have correction dates, the repeated infection control violations raise concerns about sustained compliance.
Jul 17, 2025Routine7
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Nov 6, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 18, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jan 26, 2023Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Federal Penalties
Fine
Jul 17, 2025
$48,412
Fine
Nov 6, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Bethel Lutheran Home
nonprofit
Ownership & Management
Owners
Bethel Lutheran Home
Owner · Organization
Barber, Dawn
Owner (parent company)
Breddin, Karl
Owner (parent company)
Clem, Justin
Owner (parent company)
Feldhaus, Maria
Owner (parent company)
Glanzer, Rebecca
Owner (parent company)
Schneider, Jeremiah
Owner (parent company)
Voelker, Jackie
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit bethelcommunity.com
Medicare data downloads
Original nursing home datasets
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