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Nursing HomeMedicaid

Bethel Home

Strong Medicare quality ratings; families often praise active social calendar and outings. Still worth an in-person visit.

225 N Eagle St, Oshkosh, WI 54902100 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 25 Google reviews

5
4
3
2
1
Bethel Home Nursing Home in Oshkosh, WI — Street View
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What this means for your family

While Bethel Home offers a vibrant social environment for active residents, the recent reports of missing property and poor communication during medical emergencies are significant red flags. We strongly advise families to tour the facility and ask for their specific policies on personal property security and end-of-life communication protocols before making a decision.

Google Reviews

Google Reviews

25 reviews on Google
Bethel Home receives highly polarized feedback, with some families praising the active social environment and dedicated staff, while others report serious concerns regarding neglect and lack of empathy during end-of-life care. Several reviews appear to be misdirected, referencing a facility called 'Carmel' or 'Gabriels' rather than Bethel Home. Prospective families should be cautious due to reports of missing personal property and poor communication during medical crises.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean8.0Activities9.0MedsN/AMemoryN/AComms3.0Value8.0

Strengths

  • Active social calendar and outings
  • Friendly and attentive daily care staff
  • Clean and well-maintained living spaces
  • Affordable pricing for long-term residents

Concerns

  • Lack of empathy and professional communication during end-of-life or medical emergencies (mentioned by 2 reviewers)
  • Theft or loss of personal property (jewelry) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(4)'21(2)'23(1)'25(2)'26(3)

Distribution · 28 analyzed

5
16
4
2
3
2
2
0
1
8

How They Respond to Reviews

4%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the active social calendar mentioned by many families, what are some of the most popular outings or group activities residents are currently enjoying?
  • 2How does your team ensure that personal belongings and valuables are tracked and kept secure within the resident rooms?
  • 3When a resident experiences a sudden change in health or a medical emergency, what is your standard process for communicating updates and care decisions to the family?
  • 4I noticed the facility has a 4-star CMS staffing rating; how do you foster consistent, empathetic communication between the nursing staff and families during difficult transitions?
  • 5Since you maintain a very clean and well-kept environment, what steps do you take to help residents feel like their living space is a personalized, secure home rather than just a facility?
  • 6What training or protocols are in place to ensure that family members feel supported and well-informed when a loved one requires specialized end-of-life care?

Personalized based on this facility's data


Key Review Excerpts

They really are trying to make the most of people's lives here. There have so many activities. Cycling Without Age, Namaste, boat trips, casino outings, etc.

Family member · 2017★★★★★

The care was good, the staff friendly, and mother enjoyed living there. But when she started to fail and spent days in the ER staff had zero feelings. They only asked when they cn have the room.

Long-term resident's family · 2022★★★☆☆

My mom was admitted with two expensive rings, which went missing while she was in their nursing facility. Left in her bed wearing only a sweater and adult diaper, no pants on or even a blanket to give her some dignity.

Long-term resident's family · 2025☆☆☆☆
Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.99hrs
OK
Registered nurses for medical care
Total Nursing
3.43hrs
84%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
12.1%
WI
5.2%
Winnebago
21.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility31.7%
Worse than Avg
Here
31.7%
US
14.4%
WI
16.7%
Winnebago
15.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility35.3%
Worse than Avg
Here
35.3%
US
19.4%
WI
25.0%
Winnebago
23.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility27.1%
Worse than Avg
Here
27.1%
US
15.3%
WI
19.9%
Winnebago
16.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.8%
Worse than Avg
Here
25.8%
US
19.5%
WI
16.8%
Winnebago
17.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
WI
95.0%
Winnebago
93.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.7%
Better than Avg
Here
91.7%
US
79.8%
WI
82.2%
Winnebago
76.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.5%
Better than Avg
Here
96.5%
US
81.8%
WI
86.6%
Winnebago
85.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.8%
Worse than Avg
Here
2.8%
US
1.6%
WI
1.3%
Winnebago
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (9.8)
3 complaint-triggered

Bethel Home has faced multiple family complaints leading to federal citations, including recurring issues with care planning, accident prevention, and response to alleged violations. The facility shows persistent problems with fire safety systems, requiring repeated corrections for sprinkler maintenance and smoke barriers across multiple years. While most deficiencies have correction dates, the pattern of complaints and recurring safety issues warrants careful consideration during visits.

Aug 13, 2025Complaint
1
0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 23, 2024Complaint
2
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0777Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Aug 7, 2024Routine
19
0918Potential for harm · Widespread

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0018Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0753Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0912Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0331Potential for harm · Pattern

Smoke Deficiencies

Construct fire resistant interior walls.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0751Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of flammable curtains.

0925Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that sources of ignition are removed from patients receiving respiratory therapy.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Jun 7, 2023Routine
7
0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0640Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Jul 20, 2022Routine
8
0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0886Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Perform COVID19 testing on residents and staff.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bethel Home

Organization Type

nonprofit

Ownership & Management

Owners

Miravida Living

Owner · Organization

100%

Key personnel

Bertram, TheresaW-2 Managing EmployeeBermingham, KathyOfficer / DirectorBonell, JamieOfficer / DirectorMcniel, PaulaOfficer / DirectorMuller, LaurieOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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