Bethany Home - Brandon
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 14 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (13 vs median 5.0)
Bottom 25% in SD · Meets national RN staffing standard · Above recommended total nurse staffing · $24,385 in fines
What this means for your family
This facility is highly regarded for its beautiful environment and engaging amenities like the pool and deli. While recent reviews are very positive, we recommend scheduling a tour to observe staff-resident interactions firsthand and asking specifically about their care oversight protocols to address historical concerns.
Google Reviews
Google Reviews
14 reviews on Google“Bethany Home in Brandon is frequently praised for its beautiful, well-maintained facility and welcoming atmosphere, with residents and families highlighting amenities like the pool and deli. While most recent feedback is highly positive regarding staff responsiveness and fair pricing, there is a historical report of severe care concerns that families should investigate further.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained facility
- Responsive and compassionate staff
- Engaging amenities like pool and deli
- Fair and transparent pricing
Concerns
- Inadequate supervision and poor quality of care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how responsive and compassionate your staff is; how do you ensure that level of personal attention remains consistent for every resident?
- 2The facility looks beautiful and well-maintained; could you tell us more about how the pool and deli are integrated into the residents' daily routines?
- 3With the high staffing rating you've achieved, how do you manage resident supervision during the evening and overnight hours to ensure everyone is safe?
- 4In the event of a sudden medical change or an emergency after hours, what is the specific protocol for getting immediate care for a resident?
- 5We noticed you are active in responding to feedback; how does the administration use resident or family concerns to address and resolve specific care or safety issues?
- 6What kind of daily activities or social engagement programs do you have in place to keep the residents active and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“Moved my mom here from another facility. It has been a better place. Staff are responsive & they have a variety of activities for memory care. They dont use a "points" system so the cost is fair.”
“The staff and care are Exceptional! Everyone is so caring, welcoming and helpful. Beautiful facility with Amazing staff”
“My aunt's apartment is sunny with large rooms. The staff was very helpful, polite, and attentive. Residents were fun and friendly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bethany Home has a concerning pattern of family-filed complaints citing serious issues including abuse prevention failures and accident hazards, with complaints recurring across multiple surveys. The facility repeatedly struggles with resident safety, care quality standards, resident rights protection, and dietary services. While most deficiencies show correction dates, the persistence of similar problems across surveys suggests ongoing challenges with maintaining consistent care standards.
Dec 18, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 18, 2025Routine9
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 21, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 29, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nov 8, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nov 8, 2024Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Federal Penalties
Fine
Oct 21, 2025
$17,345
Fine
May 29, 2025
$9,620
Fine
Nov 8, 2024
$24,385
Ownership & Operations
Who Operates This Facility
Bethany Home - Brandon
nonprofit
Ownership & Management
Owners
Augustana Lutheran Church
Owner · Organization
Beaver Valley Lutheran Church
Owner · Organization
Benton Lutheran Church
Owner · Organization
Nathanael Lutheran Church
Owner · Organization
St Marks Lutheran Church
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit mybethanyhome.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.