Berkshire Place
Strong Medicare quality ratings; families often praise professional and responsive rehab therapy team. Still worth an in-person visit.
based on 14 Google reviews

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What this means for your family
Berkshire Place appears to be a capable facility for short-term rehab, but it carries significant risks for long-term care residents. If you are considering this facility, you must conduct an unannounced visit to observe the actual level of daily hygiene care and ask management specifically how they address staffing shortages on weekends.
Google Reviews
Google Reviews
14 reviews on Google“Berkshire Place presents a stark contrast between its rehab services and long-term care units. While short-term rehab patients frequently praise the professional therapy teams and attentive nursing, long-term care families report severe neglect, including unaddressed hygiene needs and the development of preventable bedsores.”
Quality Themes
Tap a score for detailsStrengths
- Professional and responsive rehab therapy team
- Clean, private room accommodations
- Attentive nursing care for short-term rehab stays
Concerns
- Chronic understaffing leading to neglect of basic hygiene (mentioned by 3 reviewers)
- Poor communication and unprofessionalism from management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With 54 residents, how does your team ensure that each individual receives consistent, personalized attention for daily hygiene and comfort needs?
- 2I noticed some feedback regarding communication challenges; what is your standard process for keeping families updated on their loved one's care and any changes in their health status?
- 3Given the high marks for your rehab therapy team, how do you integrate that same level of professional focus into the long-term nursing care provided here?
- 4I see that management has responded to some online feedback; how do you use family input to improve the daily experience for residents?
- 5Could you walk me through how your staff is structured to maintain consistent care levels throughout the evening and weekend shifts?
- 6What does a typical social or activity schedule look like for residents to ensure they stay engaged and connected with the community?
Personalized based on this facility's data
Key Review Excerpts
“My husband had wonderful care while undergoing rehab at BerkshirePlace. As a former RN I can say without hesitation that the nursing care was attentive, caring and consistently supported his needs.”
“This place is the worse place to place your loved ones don't let the private rooms fool you the care there is absolutely horrible my client resided at BP for almost 8months she was never changed she ended up with Bedsores that eventually took her life”
“Recently my dad, Frank, spent 4 weeks in the rehab unit at Berkshire Place. He was treated with kindness and respect during his entire stay. We were kept informed every step of the way during his rehab.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Berkshire Place has significant concerns including family complaints that triggered federal investigations regarding care planning and resident communication. The facility shows recurring problems with resident assessment and care planning, medication management, and emergency preparedness across multiple surveys from 2022-2024. While all deficiencies were reportedly corrected, the pattern of repeated issues in core care areas suggests ongoing operational challenges that families should investigate during visits.
Feb 12, 2026Routine2
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Oct 28, 2024Routine6
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 17, 2023Routine4
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Aug 17, 2023Complaint4
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 6, 2023Routine3
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Federal Penalties
Fine
Aug 17, 2023
$8,648
Ownership & Operations
Who Operates This Facility
Berkshire Place
nonprofit
Ownership & Management
Owners
Berkshire Retirement Home INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit berkshireplace.com
Medicare data downloads
Original nursing home datasets
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