Berea Health & Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 55 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (19 vs median 11.0)
- High staff turnover (68%)
- High RN turnover (79%)
Below average in VA · Below recommended RN staffing · Above average staffing · Below chain average · $21,996 in fines
What this means for your family
While Berea Health & Rehab offers a clean, modern environment and strong rehabilitation therapy, the facility struggles with consistent staffing, particularly on weekends. Families should be prepared to be highly involved in their loved one's daily care and oversight, as multiple reports indicate that response times to call lights and communication regarding medical changes can be unreliable.
Google Reviews
Google Reviews
55 reviews on Google“Berea Health & Rehab Center receives polarized feedback, with many families praising the modern, clean facility and effective physical therapy teams. However, a recurring pattern of critical concerns regarding staffing shortages, slow response times to call lights, and lapses in medical oversight suggests significant inconsistency in care quality. Families should weigh the positive reports of rehabilitation outcomes against serious allegations of neglect and communication failures.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Effective physical and occupational therapy programs
- Professional and welcoming administrative staff
- Compassionate individual nursing and CNA care
Concerns
- Slow response times to call lights and requests for assistance (mentioned by 6 reviewers)
- Inadequate staffing levels, particularly on weekends and evenings (mentioned by 4 reviewers)
- Poor communication and lack of follow-up from management regarding complaints (mentioned by 4 reviewers)
- Medical oversight lapses, including missed diagnoses and medication errors (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 51 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that same level of communication to keep families updated on their loved one's daily progress?
- 2With the facility's focus on physical and occupational therapy, how do you ensure that residents receive consistent support during evenings and weekends when staffing levels can be more challenging?
- 3Could you walk me through your current process for call light response times to ensure that residents feel supported and heard throughout the day and night?
- 4Given the importance of medication safety, what specific protocols or double-check systems do you have in place to prevent errors and ensure residents receive the correct care?
- 5How do you approach the specific needs of memory care residents to ensure they feel engaged and safe within the community?
- 6In the event of a medical concern or a change in health status, what is the standard procedure for notifying family members and coordinating with primary physicians?
Personalized based on this facility's data
Key Review Excerpts
“My mom went there for rehab and almost died had I not forced them to send her to the hospital. I thought my mom was starting the dying process because she completely stopped eating while there.”
“You ring the bell for assistance it takes 35 to 45 minutes for someone To respond, you could be on the floor and need assistance and they were still within that period of time.”
“The building is well maintained and clean with spacious rooms and bathrooms for the residents. The IDT team of providers, nurses, CNAs, therapists, social workers and administrative staff work together to ensure the residents get quality care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering inspections, with recurring issues in treatment and care quality, family communication, and care planning. The facility has struggled with properly notifying families about resident changes and providing appropriate care according to resident needs and doctor orders, with some problems persisting across multiple surveys from 2022 to 2024. While all deficiencies show correction dates, the pattern of repeated issues in core care areas warrants careful consideration during any visit.
Mar 5, 2026Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Dec 4, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 17, 2024Complaint1
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Jun 2, 2023Routine18
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jun 2, 2023Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Provide or arrange emergency care by a doctor 24 hours a day.
Jan 12, 2022Routine3
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Berea Health & Rehab Center
for profit
Chain Affiliation
Saber Healthcare Group
127 facilities nationwide
Chain avg rating: 3.0/5 · Rank 93 of 125
Ownership & Management
Owners
Saber Healthcare Holdings LLC
Owner · Organization
Benjamin N. Volpe Family Dynasty Trust (dated December 29, 2020)
Owner (parent company) · Organization
Bnv Dynasty LLC
Owner (parent company) · Organization
Decanted William I. Weisberg Family Dynasty Trust (dated Sept 30, 2020
Owner (parent company) · Organization
Wiw Dynasty LLC
Owner (parent company) · Organization
Weisberg, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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