Benedictine Care Community
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 13 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (10 vs median 6.5)
- High staff turnover (59%)
Below average in MN · Meets national RN staffing standard · Significantly below average staffing · Below chain average
What this means for your family
The facility is consistently described as a beautiful, home-like environment with a caring staff. Because most reviews are brief and lack specific operational details, we recommend scheduling an in-person tour to observe staff-resident interactions and asking for a detailed calendar of current activities to ensure they meet your loved one's needs.
Google Reviews
Google Reviews
13 reviews on Google“Benedictine Care Community is frequently praised for its beautiful, home-like environment and compassionate staff. While many reviewers highlight the facility's welcoming atmosphere and quality of care, the feedback is limited by a lack of detailed, substantive reviews, making it difficult to assess specific operational strengths or weaknesses.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, home-like facility
- Compassionate and friendly staff
- Active social environment for residents
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how beautiful and home-like the facility feels; what are some of the favorite social activities or group gatherings that residents participate in here?
- 2I noticed the management is very engaged in communicating with families online; how does the team typically keep families updated on day-to-day changes in a resident's care?
- 3Since the community is so intimate with 49 residents, how do you ensure that every person receives personalized attention during busy shifts?
- 4Could you walk me through the specific protocols the nursing team follows if a medical emergency occurs during the overnight hours?
- 5What steps is the facility currently taking to address recent state inspections and ensure that care standards are consistently meeting all regulatory requirements?
- 6With such a friendly and compassionate staff mentioned by others, how do you approach training new team members to maintain that warm, welcoming culture for new residents?
Personalized based on this facility's data
Key Review Excerpts
“Whether it’s the great quality care, the friendly and compassionate employees or the amazing amount of activities for the residents to participate in, Benedictine Living Community of Ada is a wonderful place to be!”
“This community feel like family. Residents genuinely care about each other and the small atmosphere feels homey.”
“Beautiful facility. Clinic & Hospital attached. Caring staff”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Benedictine Care Community has faced concerning patterns of deficiencies, with families filing complaints that triggered seven investigations. The most recurring issues involve quality of care problems (including daily living assistance and treatment according to resident preferences), resident rights violations, and fire safety concerns. While all deficiencies show correction dates, the repeated nature of care quality and rights issues across multiple surveys suggests ongoing challenges families should investigate thoroughly during visits.
Mar 5, 2026Complaint4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Jan 22, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 25, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Aug 21, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Apr 9, 2025Routine5
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Smoke Deficiencies
Construct fire resistant interior walls.
Feb 8, 2024Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Federal Penalties
Fine
Mar 5, 2026
$154,460
Ownership & Operations
Who Operates This Facility
Benedictine Care Community
nonprofit
Chain Affiliation
Benedictine Health System
23 facilities nationwide
Chain avg rating: 2.9/5 · Rank 18 of 22
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit benedictineliving.org
Medicare data downloads
Original nursing home datasets
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