Belmont Village Encino
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 44 Google reviews
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What this means for your family
This facility offers an exceptional social environment and high-quality dining that can greatly benefit residents facing isolation. However, families must exercise extreme diligence regarding medication management and communication, as recent reviews indicate significant lapses in these critical areas.
Google Reviews
Google Reviews
44 reviews on Google“Belmont Village Encino is highly regarded by many families for its compassionate staff, engaging social programs, and high-quality memory care environment. However, some families have reported serious concerns regarding medication errors, understaffing, and lack of communication from management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging social activities and outings
- Clean and well-maintained environment
- Strong memory care programming
Concerns
- Medication management errors and over-medication (mentioned by 2 reviewers)
- Understaffing and low employee pay (mentioned by 2 reviewers)
- Lack of communication from management (mentioned by 2 reviewers)
- Billing and overcharging issues
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
The owner provides highly personalized and empathetic responses to detailed reviews, often referencing specific staff members or programs. However, they rely on standardized templates for short or star-only reviews.
Questions for Your Tour
- 1We noticed how much the management team values feedback from the community; how do you typically share important facility updates or changes with families?
- 2With the wonderful social activities and outings mentioned by others, what does a typical weekly calendar look like for a resident here?
- 3Could you walk us through your specific protocols for medication administration and how you ensure accuracy for every resident?
- 4In the event of a medical emergency after hours, what is the immediate process for contacting both the nursing staff and our family?
- 5How do you ensure that the staffing levels remain consistent and sufficient to provide the attentive care your nursing team is known for?
- 6Can you explain how the billing process works and how you ensure there are no unexpected or unexpected charges on our monthly statements?
Personalized based on this facility's data
Key Review Excerpts
“The care she received, especially in the last three months of her life, when she was bedridden, was the definition of loving care.”
“My uncle has received amazing care from everyone at Belmont Village Encino - it feels like a high end hotel!”
“I have evidence of lack of care, over medicating, incorrect meds being given, meds not taken just sitting on a table, lack of communication, and zero response from many employees.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jun 18, 2026OtherClean
FACILITY EVALUATION REPORT
May 28, 2026InspectionClean
FACILITY EVALUATION REPORT
May 28, 2026OtherClean
FACILITY EVALUATION REPORT
Jan 28, 2026OtherClean
The inspection was a Case Management visit conducted following a self-reported incident of alleged sexual assault. The Licensing Program Analyst conducted a physical tour and reviewed pertinent documents with the Executive Director. No deficiencies were cited during this visit.
Jan 14, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Dec 22, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Nov 20, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jun 30, 2025ComplaintClean
This report details a complaint investigation conducted on 05/09/2024, with follow-up documentation on 06/30/2025. The allegations regarding staff misconduct, resident rights violations, and water temperature were investigated. Ultimately, the information gathered did not provide sufficient evidence to corroborate the allegations, leading to them being deemed unsubstantiated.
Ownership & Operations
Who Operates This Facility
Belmont Village Encino Tenant; Belmont Three LLC
ABIGAIL TRAXLER
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit belmontvillage.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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