Belmont Village Burbank
Families consistently rate this highly — reviewers highlight friendly and professional staff. Schedule a visit to confirm the fit.
based on 72 Google reviews

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What this means for your family
This facility is an excellent choice for families seeking a clean, social, and beautiful environment where residents are treated with genuine kindness. However, if your loved one requires high-frequency assistance, you should specifically inquire about current response times for call bells and the consistency of staffing during shift changes.
Google Reviews
Google Reviews
72 reviews on Google“Belmont Village Burbank is widely praised for its beautiful, clean, and inviting atmosphere, with many families noting that residents appear happy and socially engaged. While the staff is frequently described as friendly and professional, some long-term family members have reported a decline in responsiveness to call bells and concerns regarding management's handling of grievances.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and professional staff
- Clean and well-maintained facility
- Engaging social atmosphere and activities
- Welcoming and inviting environment
Concerns
- Decline in responsiveness to call bells
- Management accountability and communication
- Inconsistent cleaning protocols in certain rooms
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
The owner uses a tiered approach: providing highly personalized, warm responses to detailed reviews and using standardized templates for star-only ratings. They effectively use the Executive Director as a primary point of contact for both feedback and concerns.
Questions for Your Tour
- 1It’s wonderful to see how clean and well-maintained the facility looks; what are your current protocols for ensuring consistent daily cleaning in every resident's room?
- 2We noticed how much the management team engages with feedback online; how would you describe the current communication style between the administration and the families here?
- 3With such a vibrant social atmosphere mentioned by many, what are some of the favorite group activities or outings that residents participate in during the week?
- 4How do you ensure that staff members are able to respond promptly to call bells, especially during busy shift changes or overnight hours?
- 5In the event of a medical emergency or a sudden change in health, what is the specific process for notifying the family and coordinating care?
- 6The staff seems very friendly and professional; how do you handle training for new team members to maintain that high level of service and accountability?
Personalized based on this facility's data
Key Review Excerpts
“My mom is thriving at Belmont! She turned 89 today . Her pals at Belmont treat her like family. Everyone knows her name and says Bernadine with a smile.”
“JJ recently gave us a tour of Belmont and let me just say the property, amenities and people are incredible! It is so clean and very inviting.”
“The difference with the service is night and day than when she first went in. It’s sad it was so full of life with lots of Pals & Nurses, now she waits a long time for someone to come after she buzzed for help.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 23, 2026OtherClean
FACILITY EVALUATION REPORT
Jul 21, 2025OtherClean
The facility underwent an unannounced continuation of its required One Year inspection. The inspector noted that the facility was clean and sanitary across all inspected areas, including bedrooms and bathrooms. Crucially, the report explicitly states that no deficiencies were observed during the visit.
Jul 15, 2025InspectionClean
The facility underwent an unannounced Required One Year inspection. The inspection noted that the facility is clean, sanitary, and appropriately furnished, with proper safety equipment like fire detection and evacuation plans observed. However, the inspection was incomplete due to time constraints, and the full review was postponed to a later date.
Jul 24, 2024OtherClean
The facility underwent an unannounced Case Management Annual Continuation visit. The Licensing Program Analyst reviewed the physical plant areas and staff files, finding that required documents were complete, staff had criminal record clearance, and all necessary paperwork was appropriately signed and dated.
Jun 23, 2024InspectionClean
The facility underwent an unannounced Required One (1) year inspection. The initial review found that the facility is generally well-maintained, with systems like fire safety and basic amenities appearing compliant. However, the visit was terminated early due to time constraints, meaning a full review of staff files, resident records, and interviews could not be completed.
Oct 25, 2023ComplaintClean
The investigation substantiated two allegations: staff failure to prevent a resident from eloping and the facility's refusal to provide requested resident records. Deficiencies were cited regarding the failure to ensure adequate staff supervision for residents with dementia and the failure to provide timely access to resident records.
Oct 13, 2022ComplaintClean
The inspection identified significant deficiencies related to food safety and storage practices. Specifically, multiple items with expired dates were observed in the food preparation and storage areas, constituting a Type A (immediate health risk) violation. The facility was required to dispose of all expired food, and corrective actions must include staff retraining and daily food rotation checks.
Oct 13, 2022OtherClean
The inspection identified significant deficiencies related to food safety and storage practices. Specifically, multiple items with expired dates were observed in the food preparation and storage areas, constituting a Type A (immediate health risk) violation. The facility was required to dispose of all expired food, and corrective actions must include staff retraining and daily food rotation checks.
Ownership & Operations
Who Operates This Facility
Belmont Village Burbank Tenant; Belmont Three LLC
RODRIGUEZ, MARY JANE
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Official Website
Visit belmontvillage.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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