Bells Nursing and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 10 Google reviews
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What this means for your family
The facility is noted for its responsive nursing staff and good communication with families, which is a significant plus. However, given the serious historical concerns regarding infection control, families should specifically ask about current safety protocols and pandemic preparedness during their tour.
Google Reviews
Google Reviews
10 reviews on Google“Bells Nursing and Rehabilitation Center receives praise for its attentive nursing staff and proactive communication regarding resident health updates. However, the facility has faced significant criticism regarding infection control protocols during the COVID-19 pandemic, raising concerns about safety management.”
Quality Themes
Tap a score for detailsStrengths
- Attentive nursing staff
- Proactive communication with families
- Engaging community outreach programs
Concerns
- Inadequate infection control and safety protocols
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's focus on community outreach, what are some of the most popular activities or events that residents look forward to each week?
- 2I noticed the staffing rating is currently lower than the health inspection score; could you explain how you ensure consistent, high-quality care for all 120 residents during shift changes?
- 3What specific protocols and training measures do you have in place to maintain high standards of infection control and resident safety?
- 4I appreciate how proactive the team is with family communication; what is the preferred method for us to stay updated on our loved one's daily progress and health status?
- 5How does your nursing staff coordinate with local hospitals or specialists if a resident experiences a sudden medical emergency?
- 6With three recent state violations on record, what specific steps has the leadership team taken to address those concerns and improve the overall environment?
Personalized based on this facility's data
Key Review Excerpts
“The Nurses are excellent that take care of my Mother, and keep me updated on her condition, or if anything changes.”
“I heard the staff got lazy and let a covid 19 patient in and they infected the nursing home”
“They take really great care of them there. I know that cause I'm in 7th grade and in BETA CLUB in 5th grade and we took a trip to the nursing home and they enjoyed us being there”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
12
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bells Nursing and Rehabilitation Center has 20 deficiencies across three surveys, with two complaint-triggered violations including concerns about abuse/neglect reporting and medication labeling that families reported. The facility shows recurring problems with resident rights, safety systems maintenance, and respiratory care across multiple surveys. While all deficiencies have correction dates, the pattern of repeated violations in key care areas suggests ongoing operational challenges families should investigate during visits.
Aug 14, 2025Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Aug 14, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 21, 2024Routine8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Mar 2, 2023Routine9
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Bells Nursing and Rehabilitation Center
for profit
Ownership & Management
Owners
Bells Holding INC
Owner · Organization
Mann, Joy
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit harberlamanmanagement.com
Medicare data downloads
Original nursing home datasets
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