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Nursing HomeMedicaid Investigative

Belleview Valley Nursing Home

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

23144 Highway 32, Belleview, MO 63623109 bedsLicensed & Active
Google rating
2.8/5

based on 8 Google reviews

5
4
3
2
1

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What this means for your family

Given the reports of class 1 violations and concerns regarding resident nutrition, we strongly advise families to conduct a thorough, unannounced tour and verify the facility's current state survey results with the state health department. While some visitors have enjoyed the dining area, the consistency of care appears highly questionable based on recent feedback.

Google Reviews

Google Reviews

8 reviews on Google
Belleview Valley Nursing Home receives highly polarized feedback, with some visitors praising the friendly staff and dining area while others report severe neglect. Critical concerns include reports of residents going hungry, poor facility maintenance, and a documented class 1 violation regarding quality of care.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean2.0Activities1.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Friendly staff members
  • Pleasant dining area
  • Serene location

Concerns

  • Inadequate nutrition and hunger among residents (mentioned by 2 reviewers)
  • Poor facility maintenance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02019(1)1.02021(1)5.02022(1)2.32023(3)1.02024(2)3.02025(1)

Distribution · 9 analyzed

5
3
4
0
3
1
2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the serene location of the facility, what specific outdoor activities or garden programs are available for residents to enjoy the grounds?
  • 2I noticed some feedback regarding the dining experience; could you walk me through how you ensure residents receive consistent, high-quality nutrition and how you accommodate individual dietary preferences?
  • 3With the current facility layout, what is your ongoing plan for maintenance and housekeeping to ensure the living environment remains comfortable and well-kept for all 109 residents?
  • 4Could you share more about the current activities calendar and how you encourage resident participation to keep everyone engaged throughout the week?
  • 5In light of the recent CMS reports, what specific steps is the leadership team taking to improve quality of care and address the identified areas for growth?
  • 6How does your nursing staff coordinate with local hospitals or emergency services to ensure residents receive immediate and seamless medical care when urgent needs arise?

Personalized based on this facility's data


Key Review Excerpts

Terribly maintained facilities, residents are barely fed and constantly go hungry, administration also cheaps out and refuses to get unlimited data for internet access for residents, leaving them with nothing to do 85% of the time.

Family member · 2023☆☆☆☆

This facility has received a class 1 violation for nursing home care, do not send your loved ones to this facility.

Concerned observer · 2024☆☆☆☆

Love this place, dining area is great . And all the staff is friendly.

Visitor · 2022★★★★★
Source: 8 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.19hrs
26%
Registered nurses for medical care
Total Nursing
2.64hrs
64%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Better Than Avg

10

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility78.6%
Worse than Avg
Here
78.6%
US
15.5%
MO
23.6%
Iron
27.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility42.8%
Worse than Avg
Here
42.8%
US
19.5%
MO
25.4%
Iron
20.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
12.1%
MO
16.7%
Iron
10.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
93.4%
MO
84.4%
Iron
88.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.4%
Better than Avg
Here
9.4%
US
15.3%
MO
18.9%
Iron
23.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility8.4%
Better than Avg
Here
8.4%
US
19.4%
MO
17.9%
Iron
21.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.9%
Better than Avg
Here
95.9%
US
81.8%
MO
65.9%
Iron
81.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
6penalties
14 complaint-triggered
$259,445 in fines

Families filed multiple complaints triggering 14 deficiencies, with recurring serious concerns about resident protection from abuse and neglect appearing across several surveys. The facility shows persistent problems with nursing staffing levels, accident prevention, and infection control that continue from 2023 through 2025. While all deficiencies show correction dates, the pattern of repeated violations in critical safety areas warrants careful consideration during any visit.

Dec 8, 2025Routine
12
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0868Potential for harm · PatternCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0281Potential for harm · PatternCorrected

Egress Deficiencies

Install proper backup exit lighting.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Oct 21, 2025Complaint
1
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 17, 2025Routine
18
0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0637Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0569Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Apr 17, 2025Complaint
2
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Oct 31, 2024Complaint
1
0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Oct 4, 2024Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Federal Penalties

Fine

Oct 21, 2025

$52,790

Payment Denial

Apr 17, 2025

1-day denial

Fine

Apr 16, 2024

$150,504

Payment Denial

Apr 16, 2024

140-day denial

Fine

Nov 9, 2023

$56,151

Payment Denial

Nov 9, 2023

5-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Belleview Valley Nursing Home

Organization Type

for profit

Ownership & Management

Owners

Krisley Properties LLC

Owner · Organization

23%

Mjz Investment LLC

Owner · Organization

23%

Silver Maple Properties LLC

Owner · Organization

23%

Coulter, Terrence

Owner

25%

Key personnel

Huffman, RhondaManagerBelleview Investment Group LLCAdp of the SnfBelleview Re Group LLCAdp of the SnfBrent Bergen TrustAdp of the SnfKrisley Properties LLCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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