Belleview Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 41 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (15 vs median 10)
- High staff turnover (62%)
Bottom 25% in MO · Below recommended RN staffing · Worst in VERTICAL HEALTH SERVICES chain · $31,330 in fines · Abuse citation
What this means for your family
While many reviewers praise the rehabilitation therapy and kitchen staff, the recent reports of severe medical neglect and administrative unresponsiveness are deeply concerning. We strongly recommend scheduling an unannounced visit to observe the facility's cleanliness and asking for their most recent state inspection report before making a decision.
Google Reviews
Google Reviews
41 reviews on Google“Belleview Care Center receives high praise from many reviewers for its compassionate staff and effective therapy programs, with several residents noting positive experiences during their recovery. However, the facility faces serious allegations regarding poor communication, administrative disorganization, and critical failures in medical care, including reports of severe pressure ulcers.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Effective rehabilitation therapy programs
- Clean and well-maintained facility
- Friendly and accommodating kitchen staff
Concerns
- Poor communication and lack of responsiveness from administration (mentioned by 2 reviewers)
- Serious medical neglect and safety issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that administration communication is a key priority for families; what is the best way for us to stay updated on our loved one's care and daily status?
- 2Given the recent staffing ratings, could you walk us through how you ensure consistent, high-quality attention for all 90 residents throughout the day and night?
- 3We’ve read some wonderful things about your rehabilitation therapy team; how do they coordinate with the nursing staff to ensure a resident's progress is tracked effectively?
- 4Safety is our top priority, so could you explain the specific protocols in place to address medical concerns and ensure residents are monitored closely to prevent neglect?
- 5I see that you actively engage with feedback online; how does that input from families directly influence the improvements or changes you make at Belleview Care Center?
- 6What kind of daily social or enrichment activities are currently available to help residents feel connected and active within the facility?
Personalized based on this facility's data
Key Review Excerpts
“The first day I was here was AWFUL!! After I met the staff and other patients, everyday got better and better. Today I'm done with my therapy and I'm sad to leave.”
“My father was a patient there. He developed a phase 4 bed sore. I Was refused to even know if he was a patient when looking for his belongings.”
“Belleview has very dedicated staff that always go out of their way to make the resident’s days enjoyable. The residents always have a smile on their faces when out and about.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Belleview Care Center has significant concerns with families filing multiple complaint reports triggering inspections, particularly around resident protection from abuse and neglect which appears repeatedly across recent surveys. The facility shows persistent issues with fire safety systems, resident rights violations, and medication management, with problems recurring even after reported corrections. While most deficiencies are marked as corrected, the pattern of repeated violations in critical care areas suggests ongoing challenges families should investigate thoroughly before considering placement.
Dec 4, 2025Complaint1
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Nov 12, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 27, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 12, 2025Routine22
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Keep all essential equipment working safely.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Feb 12, 2025Complaint2
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Nov 12, 2024Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
Feb 20, 2025
$9,225
Fine
Nov 12, 2024
$22,105
Payment Denial
Dec 1, 2023
7-day denial
Ownership & Operations
Who Operates This Facility
Belleview Care Center
for profit
Chain Affiliation
Vertical Health Services
16 facilities nationwide
Chain avg rating: 1.6/5 · Rank 17 of 17 (Worst)
Ownership & Management
Owners
Vhs Mo Opco Holdings LLC
Owner · Organization
Vertical Health Services LLC
Owner (parent company) · Organization
Vhs Holdco LLC
Owner (parent company) · Organization
Vhs Ultimate Parent LLC
Owner (parent company) · Organization
Miller, William
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit belleviewcarecenter.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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