Belleair Health Care Center
Strong Medicare quality ratings; families often praise effective and supportive physical therapy team. Still worth an in-person visit.
based on 121 Google reviews
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What this means for your family
This facility has a strong reputation for physical therapy and rehabilitation, which many families find helpful for short-term recovery. However, the recurring reports of understaffing and poor communication suggest that families should be highly involved in monitoring their loved one's daily care, especially if they have complex medical needs or dementia.
Google Reviews
Google Reviews
121 reviews on Google“Belleair Health Care Center receives highly polarized feedback, with many reviewers praising the facility for its effective physical therapy programs, clean environment, and compassionate staff. However, a significant number of families and former patients report serious concerns regarding understaffing, poor communication, and inadequate medical oversight, particularly during night shifts and for patients with complex needs like dementia.”
Quality Themes
Tap a score for detailsStrengths
- Effective and supportive physical therapy team
- Clean and well-maintained facility
- Friendly and attentive concierge and nursing staff
- Smooth and welcoming admission process
Concerns
- Severe understaffing leading to delayed care and call light response times (mentioned by 9 reviewers)
- Poor communication with families and lack of medical oversight (mentioned by 7 reviewers)
- Inadequate care for dementia patients and inappropriate use of Baker Act (mentioned by 3 reviewers)
- Theft of personal property from patient rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 129 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard great things about the physical therapy team here; could you tell us more about how they work with residents to maintain their mobility?
- 2Since we want to stay closely involved in our loved one's care, what is your preferred method for providing regular medical updates to family members?
- 3What specific protocols do you have in place to ensure medication is administered accurately and on schedule every day?
- 4How does the nursing staff manage call light response times during the night shifts to ensure residents aren't waiting long for assistance?
- 5Could you describe the specialized programming and daily activities available specifically for residents in the memory care unit?
- 6What steps does the facility take to ensure the security of residents' personal belongings and prevent any loss of property?
Personalized based on this facility's data
Key Review Excerpts
“The staff, particularly the night staff used to sleep in my room on a chair and the body's indentation was there I reported it and I was told I was paranoid.”
“Whatever you do, do not send a loved one here especially if they suffer from Dementia. They are not equipped or trained to deal with this horrific disease.”
“The nurses are amazing and have treated my father with grace and dignity. The food is great. I’m not having to buy 3 meals a day or wait hours for someone to answer a call light.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Belleair Health Care Center shows recurring issues across multiple surveys in care planning, treatment delivery, and safety systems, with families filing complaints about resident rights violations including grievance processes and participation in family groups. The facility has consistently corrected deficiencies when cited, but problems persist with medication management, emergency preparedness, and fire safety requirements appearing repeatedly across different inspection dates.
Aug 15, 2025Routine16
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Sep 24, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Oct 5, 2023Routine6
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
May 1, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 27, 2021Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Belleair Health Care Center
for profit
Chain Affiliation
Clear Choice Healthcare
9 facilities nationwide
Chain avg rating: 3.7/5 · Rank 5 of 9
Ownership & Management
Owners
Samuel B Kellet Qtip Mrtl Tr
Owner · Organization
Sbk Capital, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
121 reviews from families & visitors
Official Website
Visit belleaireastrehab.com
Medicare data downloads
Original nursing home datasets
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