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Assisted Living

Bella Vita Residential Assisted Living LLC

Families consistently rate this highly — reviewers highlight compassionate and experienced nursing staff. Schedule a visit to confirm the fit.

4511 East Cholla Street, Paradise Valley Village · Phoenix, AZ 85028Licensed & Active
Google rating
4.9/5

based on 10 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a personalized, home-like setting with highly attentive caregivers. The staff's ability to coordinate with hospice and other agencies is a significant advantage for those managing complex care needs.

Google Reviews

Google Reviews

10 reviews analyzed
Families can expect a warm, home-like environment characterized by highly compassionate and experienced caregivers. Reviewers consistently praise the cleanliness of the facility, the quality of the home-cooked meals, and the welcoming atmosphere that feels more like a family than a facility.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean5.0Activities4.0MedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Compassionate and experienced nursing staff
  • Clean and well-maintained home environment
  • High-quality home-cooked meals
  • Welcoming and flexible visiting hours
  • Strong coordination with outside agencies and hospice

Rating Trends

Tap a year to see what changed

2345.02020(1)4.82021(4)5.02022(1)5.02023(1)5.02026(3)

Distribution

5
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How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to families' feedback; how does that culture of communication extend to the daily care of the residents?
  • 2The home-cooked meals sound lovely; could you tell us more about how the menu is planned and if there are options for specific dietary needs?
  • 3Since the nursing staff is so highly regarded, how do you coordinate care with outside agencies or hospice providers when a resident's needs change?
  • 4What does a typical weekly schedule look like in terms of social activities and group events for the residents?
  • 5How do you manage medical emergencies or urgent care needs during the overnight hours?
  • 6We noticed how well-maintained the home environment is; what are your daily routines for ensuring the facility stays clean and comfortable for everyone?

Personalized based on this facility's data


Key Review Excerpts

If you are looking for a place filled with light, with a spotless kitchen, and staff that genuinely care about your parent, this would be an excellent choice.

Long-term resident's family · 2026★★★★★

The caregivers are outstanding. They are very thoughtful and compassionate. They coordinate well with other agencies involved with my mother's care and the level of communication is excellent.

Long-term resident's family · 2026★★★★★

This is truly a home - not a facility - and our family was comforted by the fact that our loved one was treated as a part of the Bella Vita family.

Long-term resident's family · 2022★★★★★
Source: 10 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

1total
3deficiencies
Jul 23, 2024Complaint

The following deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00205141 conducted on July 23, 2024:

Health care institutions; fall prevention and fall recovery; training programs; definitionA.R.S. § 36-420.01.ACorrected Jul 26, 2024

Based on documentation review, record review, and interview, the health care institution failed to administer a training program for all staff regarding fall prevention and fall recovery. The deficient practice posed a risk as organized instruction and information related to resident care and safety was not implemented. Findings include: 1. A review of the facility's policies and procedures titled, "Employees and Volunteers Orientation and On-going Training Policy and Procedures," revealed in section three, "... On-going training may include, but is not limited to: h. Trip and fall preventions". However there is no mention of fall recovery. 2. A review of E2's personnel record revealed no documentation of fall prevention and fall recovery training. 3. In an interview, E1 acknowledged documentation was not available that showed E2 completed fall prevention and fall recovery training. This is a repeat deficiency from the compliance inspection conducted November 30, 2022.

When medication is stored by an assisted living facility, a manager shall ensure that:R9-10-816.F.1Corrected Jul 25, 2024

Based on observation and interview, the manager failed to ensure medication stored by the assisted living facility was stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage. The deficient practice posed a risk to residents who were unable to self-administer medications. Findings include: 1. The Compliance Officer observed the medicine closet unlocked and slightly open. The Compliance Officer was able to open the door without the assistance of a key. The sample of medications located within the closet were as follows: - Acetaminophen PM 25-500 mg - Acetamin 500 mg - Senna-Plus Tab 8.6-50 mg - 90 Tab Acetamin PM 25-500 mg 2. The Compliance Officer observed 1ml Aplisol and Gabapentin Sol 250/5 ml unlocked in the refrigerator that was located by the kitchen. 3. In an interview, E1 acknowledged medications were stored unlocked.

A manager shall ensure that:R9-10-819.A.11Corrected Jul 25, 2024

Based on observation and interview, the manager failed to ensure poisonous or toxic materials stored by the assisted living facility were maintained in a locked area and inaccessible to residents. The deficient practice posed a risk to the physical health and safety of the residents. Findings include: 1. The Compliance Officer observed the following poisonous or toxic materials stored in an unlocked laundry room located in the backyard of the facility. - A bottle of Fabuloso Multi-Purpose Cleaner - A bottle of Bleach - A container of Lysol Disinfecting Wipes - A 166.5 Fl OZ container of Arm & Hammer plus Oxiclean stain fighters 2. In an interview, E1 acknowledged there were poisonous or toxic materials stored by the assisted living facility maintained in unlocked areas.

Contact

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References & Resources

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