Beech Tree Health and Rehabilitation
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 42 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (17 vs median 5.0)
Bottom 25% in TN · Worst in PLAINVIEW HEALTHCARE PARTNERS chain · $138,802 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
While many families report excellent care and engaging activities, the facility has faced serious allegations of neglect and communication failures. We strongly recommend visiting in person to observe staff-to-resident interactions and asking management directly about their protocols for family communication and resident hydration monitoring.
Google Reviews
Google Reviews
42 reviews on Google“Beech Tree Health and Rehabilitation receives highly polarized feedback, with many families praising the facility as a clean, welcoming environment with attentive nursing staff. However, critical reviews raise serious concerns regarding neglect, poor communication, and difficulty accessing the facility, with some reports of residents suffering from dehydration and hygiene issues.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and aide staff
- Clean, well-maintained facility environment
- Engaging and active department
- Responsive dietary staff
Concerns
- Difficulty with communication and phone access (mentioned by 2 reviewers)
- Neglect and poor basic care standards (mentioned by 2 reviewers)
- Difficulty accessing the building for visitors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the warmth of your nursing and aide staff; how do you ensure that level of personal attention is maintained during busy shifts?
- 2What is the best way for our family to stay in regular contact with our loved one, and how do you handle communication if we can't reach someone by phone?
- 3How do you manage medical emergencies or sudden changes in health during the overnight hours?
- 4We noticed some mentions of the building being a bit difficult to access; what are the current visitor hours and procedures for family members?
- 5Could you tell us more about the daily activities and how the department keeps residents engaged and active?
- 6With the recent inspections, what specific steps is the facility taking to address the identified deficiencies and improve care standards?
Personalized based on this facility's data
Key Review Excerpts
“The nurses, cnas, and staff at this location where amazing. The facility was clean and well maintained inside.”
“The staff has been great with care and giving every need, my loved one likes to go about visiting with others when at times are not needed and staff are very patient with him as they redirect him.”
“This place neglected my mother from day one! They did nothing for her... she was starving and severally dehydrated.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring serious issues with protecting residents from abuse and neglect, with families filing complaints that led to investigations in 2023 and 2024, including one recent case where the facility has no correction plan. The most frequent problem areas are resident protection from abuse, care planning and assessments, and facility safety systems. While most deficiencies show correction dates, the pattern of repeated abuse-related violations across multiple years and the recent uncorrected case are concerning red flags families should carefully consider.
Jul 30, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 11, 2024Routine21
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Oct 3, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 16, 2021Routine6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Mar 20, 2019Routine3
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Apr 11, 2024
$138,802
Payment Denial
Apr 11, 2024
110-day denial
Ownership & Operations
Who Operates This Facility
Beech Tree Health and Rehabilitation
for profit
Chain Affiliation
Plainview Healthcare Partners
12 facilities nationwide
Chain avg rating: 1.9/5 · Rank 10 of 13 (Worst)
Ownership & Management
Owners
Jellico Tn Holdco LLC
Owner · Organization
Arem, Jeffrey
Owner (parent company)
Herskowitz, David
Owner (parent company)
Kasper, Aaron
Owner (parent company)
Moskowitz, Isaac
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit beechtreehr.com
Medicare data downloads
Original nursing home datasets
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