Beaver Dam Health Care Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 45 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (21 vs median 7)
- High staff turnover (61%)
Bottom 25% in WI · Critically understaffed (RN) · Significantly below average staffing · Worst in BEDROCK HEALTHCARE chain · $144,764 in fines · Abuse citation
What this means for your family
This facility has a history of extreme inconsistency, with some families reporting excellent care while others allege life-threatening neglect and hygiene issues. Before choosing this facility, we strongly advise you to request the most recent state survey results and ask specifically how they handle medication management and infection control, as these are recurring points of failure in negative reviews.
Google Reviews
Google Reviews
45 reviews on Google“Beaver Dam Health Care Center receives highly polarized feedback, with some families praising the compassionate staff and welcoming environment, while others report severe concerns regarding patient neglect and safety. Critical reviews frequently cite issues with medication management, hygiene, and inadequate staffing levels, leading to serious health complications for residents. Prospective families should be aware of these significant inconsistencies in care quality and conduct thorough due diligence.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and compassionate nursing staff
- Welcoming and clean environment
- Hands-on administrative leadership
- Effective rehab therapy department
Concerns
- Neglect and poor quality of care leading to health decline (mentioned by 5 reviewers)
- Medication management errors (mentioned by 3 reviewers)
- Understaffing, particularly during night shifts (mentioned by 3 reviewers)
- Lack of responsiveness from administration to complaints (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that this level of care remains consistent across all shifts, including overnight?
- 2Since we've seen that the administrative leadership is very hands-on, what is the best way for our family to communicate with management if we have questions about our loved one's care?
- 3Could you walk us through your specific protocols for medication management to ensure everything is administered accurately and on schedule?
- 4What kind of daily activities or social programs do you have in place to keep residents engaged and connected with one another?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and providing care?
- 6We want to make sure our loved one's room and common areas are kept very tidy; what does your daily cleaning and maintenance schedule look like?
Personalized based on this facility's data
Key Review Excerpts
“The staff at the facility deeply care about the needs of the residents and maintaining adequate care for all the residents. They are always looking to make sure that the residents are getting the appropriate care and do their best to resolve any issues or problems that arise.”
“I AM DISGUSTED that after the STATE FOUND neglect of my loved one, causing her death due to an constantly ignored infection...that a close friend's family member has been placed in this nursing home...and the neglect never stopped.”
“My grandma is a resident here at this facility, and I went to visit her the other day and came home with BED BUGS!! I know it was this place that gave them to me because I’ve heard conversations about BED BUGS happening between other residents in the building”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant ongoing care issues, with families filing numerous complaints throughout the review period. The most recurring problems involve treatment and care quality, medication management, and pressure ulcer prevention. While all deficiencies show correction dates, the persistent pattern of complaints about fundamental care areas—including a recent abuse protection violation—suggests systemic challenges that families should carefully consider before visiting.
Mar 18, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Feb 18, 2026Complaint7
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nov 13, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Mar 20, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Feb 26, 2025Complaint15
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Feb 26, 2025Routine11
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Payment Denial
Feb 18, 2026
35-day denial
Payment Denial
Feb 26, 2025
18-day denial
Fine
Jun 25, 2024
$46,258
Payment Denial
Jun 25, 2024
12-day denial
Fine
Dec 13, 2023
$49,526
Payment Denial
Dec 13, 2023
8-day denial
Ownership & Operations
Who Operates This Facility
Beaver Dam Health Care Center
for profit
Chain Affiliation
Bedrock Healthcare
9 facilities nationwide
Chain avg rating: 1.3/5 · Rank 5 of 8 (Worst)
Ownership & Management
Owners
Bedrock Hc Wi LLC
Owner · Organization
Bedrock Op Holdco LLC
Owner (parent company) · Organization
Chopp, Martin
Owner (parent company)
Chopp, Pnina
Owner (parent company)
Chopp, Solomon
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit beaverdamhcc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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Beaver Dam AL Operations LLC
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