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Nursing HomeMedicaid Top Rated

Bayside Health and Rehabilitation Center

Strong Medicare quality ratings; families often praise compassionate and friendly nursing staff. Still worth an in-person visit.

4343 Langley Avenue, Northeast Pensacola · Pensacola, FL 32504120 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 88 Google reviews

5
4
3
2
1
Bayside Health and Rehabilitation Center Nursing Home in Pensacola, FL — Street View
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What this means for your family

While Bayside offers engaging activities and a strong therapy team, the recent increase in reports regarding sanitation and nursing neglect is concerning. We strongly recommend that families conduct an unannounced visit to inspect the cleanliness of the rooms and observe staff-to-resident interactions before committing to this facility.

Google Reviews

Google Reviews

88 reviews on Google
Bayside Health and Rehabilitation Center presents a starkly polarized experience for families, with some praising the friendly staff and effective therapy programs while others report severe neglect and unsanitary conditions. While the facility is frequently described as outdated, the primary concerns involve inconsistent nursing care, cleanliness issues, and poor communication regarding patient health status. Families should be aware that experiences appear highly dependent on individual staff members and the specific wing of the facility.

Quality Themes

Tap a score for details
Food6.0Staff5.0Clean2.0Activities8.0Meds3.0Memory5.0Comms3.0ValueN/A

Strengths

  • Compassionate and friendly nursing staff
  • Effective physical therapy department
  • Engaging resident activities and music programs
  • Responsive to feedback when addressed directly

Concerns

  • Poor facility cleanliness and sanitation including roaches and soiled linens (mentioned by 6 reviewers)
  • Inconsistent or negligent nursing care and lack of vital sign monitoring (mentioned by 7 reviewers)
  • Outdated building infrastructure and maintenance issues (mentioned by 6 reviewers)
  • Poor communication and lack of responsiveness to family inquiries (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(2)'19(1)'21(2)'23(15)'25(23)'26(5)

Distribution · 91 analyzed

5
46
4
9
3
5
2
2
1
29
10 reviews posted between Jan 7, 2025Jan 10, 2025 · 7 were 5-star

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the 2-star CMS staffing rating, could you walk me through your current staffing model and how you ensure consistent, daily oversight for residents?
  • 2I’ve read great things about your music programs and activities; could you share a sample calendar and tell me how you encourage residents to participate in these social opportunities?
  • 3Could you explain your current protocols for facility sanitation and laundry services to ensure that residents' living environments remain clean and hygienic?
  • 4How does your nursing team coordinate with families regarding updates on vital signs and medication management, and what is your standard turnaround time for responding to family inquiries?
  • 5Since the building is older, what is your current plan for ongoing maintenance and infrastructure upgrades to ensure the facility remains comfortable and safe for residents?
  • 6In the event of a medical change or emergency, what is your process for notifying the primary family contact, and how do you ensure that communication remains proactive?

Personalized based on this facility's data


Key Review Excerpts

The building itself is pretty rough but staff is compassionate and nice SO FAR...Also the food is good

Rehab patient · 2025★★★★

Didn't give a good first impression, but after providing feedback, the staff stepped up and went beyond our expectations to provide a good experience.

Long-term resident's family · 2024★★★★

The staff here is absolutely top notch. Clean facilities, many Activities for the guest as well as trips to restaurants, shopping and other area spots, The chef and kitchen are 5 star..the food is incredible...As well as great variety.

Memory care family member · 2018★★★★★
Source: 88 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.55hrs
74%
Registered nurses for medical care
Total Nursing
3.30hrs
80%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.4%
Worse than Avg
Here
26.4%
US
19.4%
FL
11.5%
Escambia
13.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
15.3%
FL
10.6%
Escambia
11.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility13.8%
Worse than Avg
Here
13.8%
US
12.1%
FL
4.1%
Escambia
5.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.1%
Better than Avg
Here
10.1%
US
19.5%
FL
15.0%
Escambia
11.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
FL
98.1%
Escambia
98.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.0%
Mixed vs Avgs
Here
9.0%
US
15.5%
FL
8.7%
Escambia
11.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.5%
Better than Avg
Here
98.5%
US
79.8%
FL
94.7%
Escambia
94.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
81.8%
FL
94.8%
Escambia
94.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
1.6%
FL
1.5%
Escambia
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (7.3)
Clean record — no deficiencies

Bayside Health and Rehabilitation Center has 9 federal deficiencies across 2 surveys, with all violations reportedly corrected by the facility. The most frequent issues involved resident rights, fire safety systems, and food safety protocols. While the facility addressed the March 2024 deficiencies, new problems with emergency preparedness and sprinkler systems emerged in 2025, suggesting ongoing operational challenges that families should discuss during visits.

May 15, 2025Routine
2
0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0015Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

Mar 14, 2024Routine
7
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bayside Health and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Benjamin Landa

Chain Size

49 facilities nationwide

Chain avg rating: 3.2/5 · Rank 4 of 54 (Best)

Ownership & Management

Owners

Bayside Manor Operating Holdings LLC

Owner · Organization

100%

Flnho Capital Group LLC

Owner (parent company) · Organization

70%

Fischel, Mayer

Owner (parent company)

10%

Varghese, Mathew

Owner (parent company)

10%

Key personnel

Hines, MelodyW-2 Managing EmployeeLanda, BenjaminOfficer / DirectorVarghese, MathewManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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