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Nursing HomeMedicaid Investigative

Bay County Medical Care Facility

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

564 West Hampton Road, Essexville, MI 48732161 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 110 Google reviews

5
4
3
2
1
Bay County Medical Care Facility Nursing Home in Essexville, MI — Street View
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2/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record

Below average in MI · Meets national RN staffing standard · Above recommended total nurse staffing · Low staff turnover (stable workforce) · $165,536 in fines · Abuse citation

Source: Medicare data

What this means for your family

Bay County Medical Care Facility is highly regarded for its compassionate staff and clean, updated environment, making it a strong candidate for long-term care. However, families should be aware of recurring reports regarding lost personal clothing items; we recommend labeling all belongings clearly and keeping an inventory list upon admission.

Google Reviews

Google Reviews

110 reviews on Google
Bay County Medical Care Facility is widely praised for its caring, attentive staff and clean, well-maintained environment following recent renovations. While most families express high satisfaction with the quality of care, some have noted concerns regarding occasional lost personal items and reports of short staffing.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities8.0MedsN/AMemoryN/AComms9.0Value7.0

Strengths

  • Warm, attentive nursing and care staff
  • Clean, well-maintained facility
  • Effective communication with families
  • Strong COVID-19 safety protocols

Concerns

  • Loss of personal clothing and items (mentioned by 2 reviewers)
  • Short staffing levels (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(13)'20(11)'22(9)'24(4)'26(5)

Distribution · 72 analyzed

5
53
4
10
3
3
2
1
1
5

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about how attentive and warm the nursing staff is here; how do you ensure that level of personal connection stays consistent with every resident?
  • 2Since the facility is so well-maintained and clean, what specific protocols do you have in place to help residents keep track of their personal belongings and clothing?
  • 3With the high staffing rating you've achieved, how do you manage care during shift changes to ensure there is no lapse in attention for the residents?
  • 4Can you walk us through the process for handling medical emergencies or sudden changes in health during the overnight hours?
  • 5What kind of daily activities or social events do you have planned to keep the residents engaged and connected with one another?
  • 6We noticed you are very active in providing care, and we'd love to know how the facility handles communication with families regarding any updates or changes in a resident's status?

Personalized based on this facility's data


Key Review Excerpts

I've visited people in three Medical Care Facilities in three states. This is the only one that I would rank as a happy place. The staff is really good compared to the two other places I've been to.

Visitor · 2022★★★★★

My aunt is a resident of this place. She feels like it's her home. She loves the staff & has expressed dismay with only 1 short live member in her near year here. They listen to the residents & try to help make it feel inviting, my aunt loves the food.

Family member · 2025★★★★★

I'm here for a long time rehabilitation... they're very caring and very attentive my only con would be that they lost two very very nice t-shirts of mine from Sunshine sisters tie dyes that say be kind and they haven't offered me any compensation for them.

Rehab patient · 2025★★★★★
Source: 110 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.28hrs
OK
Registered nurses for medical care
Total Nursing
6.22hrs
OK
All nurses + aides combined

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
12.1%
MI
4.2%
Bay
4.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.5%
Worse than Avg
Here
26.5%
US
19.5%
MI
19.5%
Bay
18.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
15.3%
MI
13.1%
Bay
11.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
14.4%
MI
11.2%
Bay
11.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.8%
Worse than Avg
Here
23.8%
US
19.4%
MI
20.2%
Bay
17.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
93.4%
MI
95.2%
Bay
98.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.4%
Better than Avg
Here
96.4%
US
79.8%
MI
79.5%
Bay
95.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.9%
Mixed vs Avgs
Here
94.9%
US
81.8%
MI
83.0%
Bay
95.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.7%
Worse than Avg
Here
1.7%
US
1.6%
MI
1.2%
Bay
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
4penalties
Near state avg (9.8)
9 complaint-triggered
$165,536 in fines

Families have filed multiple complaints against Bay County Medical Care Facility, including serious reports of resident abuse and neglect. The facility shows persistent problems with fire safety systems, medication management, and care planning that continue recurring across surveys from 2023 to 2025. While the provider reports correcting these deficiencies, the pattern of repeated violations in critical safety and care areas suggests ongoing challenges with maintaining consistent quality standards.

Jan 27, 2026Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Dec 19, 2025Complaint
1
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Apr 17, 2025Routine
11
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0577Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Mar 11, 2025Complaint
1
0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Mar 13, 2024Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Mar 13, 2024Complaint
6
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Federal Penalties

Fine

Mar 11, 2025

$116,805

Payment Denial

Mar 11, 2025

29-day denial

Fine

Mar 13, 2024

$48,731

Payment Denial

Mar 13, 2024

11-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bay County Medical Care Facility

Organization Type

government

Ownership & Management

Owners

County of Bay

Owner · Organization

100%

Key personnel

Weidman, KyleOfficer / DirectorMccarthy, JacquelineOfficer / DirectorAhmed, TazeenManagerWeidman, KyleManagerAhmed, TazeenAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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