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Strong Medicare quality ratings; public reviewers often praise dedicated therapy and nursing teams. Still worth an in-person visit.
based on 64 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 2 findings in latest survey
Batavia Nursing Care Center has a strong overall Medicare rating. Public reviewers frequently mention: dedicated therapy and nursing teams and helpful admissions department. Review the component ratings and current source records before deciding.
Batavia Nursing Care Center receives highly polarized feedback, with many staff members and their associates leaving glowing reviews while families of residents frequently report severe neglect and poor communication. Critical concerns include reports of uncaring aides, slow response times for basic needs, and significant issues regarding end-of-life care and management responsiveness. While some families praise the therapy and nursing teams, the recurring complaints about cleanliness, staff attitude, and administrative failures suggest a highly inconsistent experience.
Quality Themes
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Concerns
Rating Trends
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Distribution · 67 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My friend is in there for rehab after knee surgery. I don't feel the aides are very attentive. She is not able to get up on her own and she has to wait forever for someone to assist her when she had to use the bathroom.”
“The staff is amazing but short handed. Unfortunately that is everywhere. My issue is with Management. I can NEVER get a call back. The only time someone reached out to me was when I left a bad review.”
“The team at Batavia Nursing Care is outstanding! My father has lived there for little over 9 months. Once admitted, we immediately had a Care Conference to address his needs. The room was recently updated with flooring and paint.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints triggering 3 deficiencies, including recent concerns about IV fluid safety and resident dignity. The facility shows recurring issues with fire safety systems, medication management, and infection control across multiple surveys from 2019 to 2024. While all deficiencies have correction dates, the pattern of repeated fire safety violations suggests ongoing infrastructure challenges that families should discuss during visits.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Batavia Nursing Care Center
for profit
Foundations Health Solutions
64 facilities nationwide
Chain avg rating: 4.0/5 · Rank 34 of 60
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
64 reviews from families & visitors
Official Website
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Original nursing home datasets
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