Batavia Nursing Care Center
Strong Medicare quality ratings; families often praise dedicated therapy and nursing teams. Still worth an in-person visit.
based on 57 Google reviews
Watch Batavia Nursing Care Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility shows a significant divide between staff-provided reviews and family experiences. Families should be highly cautious and specifically inquire about the current management's communication policy and staffing ratios, as multiple independent reviewers have reported severe neglect and difficulty reaching administrators.
Google Reviews
Google Reviews
57 reviews on Google“Batavia Nursing Care Center receives highly polarized feedback, with many staff members and their associates leaving glowing reviews while families of residents frequently report severe neglect and poor communication. Critical concerns include reports of uncaring aides, slow response times for basic needs, and significant issues regarding end-of-life care and management responsiveness. While some families praise the therapy and nursing teams, the recurring complaints about cleanliness, staff attitude, and administrative failures suggest a highly inconsistent experience.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated therapy and nursing teams
- Helpful admissions department
- Compassionate individual staff members
Concerns
- Unresponsive or uncaring nursing aides (mentioned by 6 reviewers)
- Poor management communication and lack of follow-up (mentioned by 4 reviewers)
- Facility cleanliness and maintenance issues (mentioned by 4 reviewers)
- Inadequate or poor quality food service (mentioned by 4 reviewers)
- Hostile or unprofessional staff behavior (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure that residents receive timely assistance when they use their call lights?
- 2I noticed some feedback regarding communication; could you walk me through the standard process for how family members are updated on changes in a resident's health or care plan?
- 3How does the facility approach quality control and resident feedback regarding the daily dining experience and meal variety?
- 4What is your current strategy for maintaining facility cleanliness and addressing maintenance requests to ensure a comfortable environment for residents?
- 5Can you describe the training or culture-building initiatives in place to ensure that all staff members, including nursing aides, provide consistently compassionate and professional care?
- 6What does a typical daily activity schedule look like for residents who enjoy social interaction, and how do you encourage participation?
Personalized based on this facility's data
Key Review Excerpts
“My friend is in there for rehab after knee surgery. I don't feel the aides are very attentive. She is not able to get up on her own and she has to wait forever for someone to assist her when she had to use the bathroom.”
“The staff is amazing but short handed. Unfortunately that is everywhere. My issue is with Management. I can NEVER get a call back. The only time someone reached out to me was when I left a bad review.”
“The team at Batavia Nursing Care is outstanding! My father has lived there for little over 9 months. Once admitted, we immediately had a Care Conference to address his needs. The room was recently updated with flooring and paint.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering 3 deficiencies, including recent concerns about IV fluid safety and resident dignity. The facility shows recurring issues with fire safety systems, medication management, and infection control across multiple surveys from 2019 to 2024. While all deficiencies have correction dates, the pattern of repeated fire safety violations suggests ongoing infrastructure challenges that families should discuss during visits.
Mar 27, 2025Complaint1
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Sep 26, 2024Routine8
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Sep 26, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Dec 28, 2023Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Oct 31, 2022Routine8
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nov 21, 2019Routine16
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Ownership & Operations
Who Operates This Facility
Batavia Nursing Care Center
for profit
Chain Affiliation
Foundations Health Solutions
63 facilities nationwide
Chain avg rating: 4.0/5 · Rank 34 of 60
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit batavia-care.net
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Sunrise Nursing Healthcare LLC
5.1 miNursing Home · Amelia, OH
Otterbein Union Township
5.7 miNursing Home · Batavia, OH
Eastgate Health Care Center
6.5 miNursing Home · Cincinnati, OH
Atlantes the
6.6 miNursing Home · Cincinnati, OH
Siena Gardens Rehabilitation & Transitional Care
6.6 miNursing Home · Cincinnati, OH
Glen the
6.8 miNursing Home · Cincinnati, OH