Bartley Nursing & Rehab
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 438 Google reviews
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What this means for your family
Bartley is highly regarded for its physical therapy and nursing staff, making it a strong candidate for post-surgical rehab. However, families should be aware of reported inconsistencies in food quality and administrative communication; we recommend scheduling a tour to observe staff-to-patient interaction during off-peak hours.
Google Reviews
Google Reviews
438 reviews on Google“Bartley Nursing & Rehab receives high praise for its effective physical and occupational therapy programs, with many patients reporting successful recovery and improved mobility. While the nursing and aide staff are frequently described as attentive and professional, some families and patients have raised serious concerns regarding inconsistent communication, occasional neglect, and poor food quality.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean and well-maintained facility
- Attentive and professional nursing/aide staff
- Responsive and caring management/administrative team
Concerns
- Poor food quality and lack of dietary alternatives (mentioned by 7 reviewers)
- Slow response times to call bells or patient needs (mentioned by 4 reviewers)
- Inconsistent communication and administrative/billing issues (mentioned by 3 reviewers)
- Allegations of neglect or lack of supervision (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 161 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you are very active in responding to family feedback online; what is the best way for us to stay in close communication with your administrative team regarding our loved one’s care?
- 2With the current staffing levels, what is your protocol for ensuring timely assistance when a resident uses their call bell?
- 3We understand that dietary preferences are important; how do you handle meal requests or provide alternatives if a resident is unhappy with the daily menu?
- 4Given the facility's strong reputation for physical and occupational therapy, how do you integrate those sessions into a resident's daily routine to ensure they stay active?
- 5How do you ensure consistent supervision and safety for residents throughout the day and night to provide peace of mind for families?
- 6What steps are currently being taken to improve the consistency of medication management and ensure accuracy for all residents?
Personalized based on this facility's data
Key Review Excerpts
“The rehab department has provided me with all the right skills needed to regain my strength and the nursing staff are profess”
“The PT dept was excellent with my wife, when she came to Bartley she couldn’t walk. Now she can walk and climb stairs. The nurses and aides were awesome.”
“The food is disgusting breakfast eggs ( I’m pretty sure they were powered) toast and cold coffee... I asked for my pain medication and they said I could only have it every 12 hours, I checked my chart online and it said every 4 hours as needed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
1
measures
5
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bartley Nursing & Rehab shows persistent issues with fire safety systems and building maintenance, with repeated violations across multiple surveys including sprinkler systems, smoke barriers, and emergency lighting that appear uncorrected despite dates provided. Families have filed complaints resulting in deficiencies related to care planning and maintaining residents' daily living abilities. The facility also had problems with infection control and resident dignity, though all violations have correction dates on record.
Aug 12, 2025Routine8
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Apr 30, 2024Routine11
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Apr 30, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Sep 12, 2023Complaint1
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
May 16, 2023Routine1
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Dec 20, 2021Routine3
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Bartley Nursing & Rehab
for profit
Ownership & Management
Owners
Bartley Operator Holdco LLC
Owner · Organization
Green, Dov
Owner (parent company)
Mermelstein, Boruch
Owner (parent company)
Scalo, Philip
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
438 reviews from families & visitors
Official Website
Visit bartleyhealthcare.com
Medicare data downloads
Original nursing home datasets
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