Ballinger Healthcare and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 20 Google reviews
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What this means for your family
This facility is an excellent choice for physical rehabilitation, with multiple families reporting significant improvements in mobility. However, you should closely monitor nutritional intake and weight, as one recent reviewer reported a severe instance of malnutrition. It is also recommended to check in frequently during evening or night shifts to ensure call lights are being answered promptly.
Google Reviews
Google Reviews
20 reviews analyzed“Families seeking rehabilitation services will find a highly-regarded therapy department that effectively helps patients regain mobility and strength. While many reviewers praise the compassionate nursing staff and clean environment, there is a critical, severe allegation regarding nutritional neglect and weight loss that must be investigated. Most recent feedback highlights a warm, family-like atmosphere, though some older reviews noted inconsistent responsiveness to call lights.”
Quality Themes
Tap a score for detailsStrengths
- Effective and dedicated physical therapy department
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Friendly and welcoming administrative staff
Concerns
- Severe allegations of nutritional neglect and weight loss
- Inconsistent responsiveness to call buttons (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed your administrative team is very welcoming; how do you ensure that same level of friendliness extends to the daily care provided by the nursing staff?
- 2With your high CMS inspection rating, what specific protocols do you have in place to monitor resident nutrition and prevent unexpected weight loss?
- 3How does the team manage call button responsiveness during the night shifts to ensure no resident is left waiting?
- 4Could you tell me more about the physical therapy department and how they work with residents to maintain their mobility?
- 5What kind of daily activities or social outings are organized to keep the residents engaged and connected with each other?
- 6In the event of a medical emergency after hours, what is the specific process for contacting physicians and coordinating urgent care?
Personalized based on this facility's data
Key Review Excerpts
“The Rehab staff worked with him everyday 5 days a week and got him walking and stable on his”
“The therapy I received was wonderful and effective. I am now up and walking with only the help of a cane.”
“The physical therapy department did an amazing job and got him home sooner than was expected.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 7 deficiencies across 3 surveys with families filing 2 complaints, most recently triggering findings in infection control and medication management. Recurring issues include medication labeling problems (appearing in both 2023 and 2024 surveys) and various concerns spanning safety protocols, food service, and resident care. All deficiencies show correction dates, suggesting the facility addresses identified problems, though the repeat medication issue and recent complaints warrant attention during visits.
Feb 19, 2026Complaint6
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 21, 2024Routine2
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 21, 2024Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 21, 2023Routine1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 21, 2022Routine2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ownership & Operations
Who Operates This Facility
Ballinger Memorial Hospital District
for profit
BALLINGER II ENTERPRISES, LLC
HOLDEN WAYNE HRONEK
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 15 of 148 (Best)
Ownership & Management
Owners
Ballinger Memorial Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit ballingerhealthcare.com
Medicare data downloads
Original nursing home datasets
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