Baldwin Healthcare & Rehab Center, LLC
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 20 Google reviews
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What this means for your family
This facility is highly regarded for its physical and occupational therapy programs, which have helped many residents recover and return home. However, families should be aware of reports regarding slow response times and potential gaps in physician communication; we recommend maintaining active, regular contact with the clinical team to ensure your loved one's needs are met.
Google Reviews
Google Reviews
20 reviews on Google“Baldwin Healthcare & Rehab Center receives frequent praise for its dedicated therapy team and friendly nursing staff, with several families noting successful recovery and long-term care experiences. However, some families have reported significant concerns regarding medical oversight, slow response times, and the management of specific health conditions, suggesting a need for close family involvement.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Friendly and attentive nursing staff
- Efficient admission and discharge processes
- Supportive administrative and business office staff
Concerns
- Slow response times for call lights and patient needs (mentioned by 2 reviewers)
- Inconsistent physician oversight and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the focus on physical and occupational therapy here, how are these sessions integrated into a resident's daily routine to ensure they stay active?
- 2With a smaller facility size of 60 residents, what is your current process for ensuring that call lights are answered promptly and resident needs are met in a timely manner?
- 3How do you facilitate communication between the nursing staff and the attending physicians to ensure families are kept well-informed about changes in care?
- 4Could you walk me through your current medication management protocols to ensure accuracy and safety for residents?
- 5I noticed your team is active in responding to feedback online; how do you use that input to continuously improve the quality of life for your residents?
- 6How does your staff handle medical emergencies or urgent health changes, especially during evening or weekend hours when physician presence may be limited?
Personalized based on this facility's data
Key Review Excerpts
“Baldwin Healthcare literally saved my husband's life. He only weighed 162 pounds when he arrived and today, 6 months later he is up to 200. From the kitchen to the nurses and the wonderful therapy dept he is finally getting back to his old self.”
“My Grandmother had the best care here at Baldwin Healthcare. Therapy was very beneficial to my grandmother, she was able to return home after a short time at Baldwin healthcare.”
“The “healthcare” rooms are way too small for 2 residents to live in comfortably. Most of the staff is kind & caring, but response time can be quite lengthy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering 12 deficiencies, raising concerns about safety and care quality at this facility. The most recurring problems involve fire safety systems, medication management, and care planning that appear persistently across multiple surveys from 2021-2024. While the facility has correction dates for most issues, the pattern of repeated fire safety violations and complaint-driven findings about accident hazards and infection control suggests ongoing operational challenges that families should carefully consider.
Apr 15, 2026Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 24, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jun 12, 2024Complaint10
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jun 12, 2024Routine12
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Oct 5, 2022Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 13, 2021Routine20
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Ownership & Operations
Who Operates This Facility
Baldwin Healthcare & Rehab Center, LLC
for profit
Chain Affiliation
Recover-Care Healthcare
27 facilities nationwide
Chain avg rating: 2.5/5 · Rank 1 of 25 (Best)
Ownership & Management
Owners
Midwest Recover-Care LLC
Owner · Organization
Mrcmm LLC
Owner · Organization
Bhnv 2 LLC
Owner (parent company) · Organization
Kansas Snf Holdings LLC
Owner (parent company) · Organization
Mad Family Holdings LLC
Owner (parent company) · Organization
Natr Trust
Owner (parent company) · Organization
Rarmna Holdings LLC
Owner (parent company) · Organization
Ratr Trust
Owner (parent company) · Organization
Recover-Care Healthcare LLC
Owner (parent company) · Organization
Rnr Holdings LLC
Owner (parent company) · Organization
Wetr Trust
Owner (parent company) · Organization
Goldstein, Avrohom
Owner (parent company)
Margulies, Zisha
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit baldwinhrc.com
Medicare data downloads
Original nursing home datasets
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