Baldwin Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 35 Google reviews
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What this means for your family
Baldwin Care Center is highly regarded for its clean environment and dedicated staff who treat residents like family. However, because recent reviews have occasionally flagged issues with staff professionalism and regulatory oversight, we recommend scheduling an unannounced visit to observe staff interactions firsthand.
Google Reviews
Google Reviews
35 reviews on Google“Baldwin Care Center is frequently praised for its friendly, attentive staff and clean, modern facilities. While many families report positive experiences with long-term care, recent reviews indicate a shift, with some visitors noting unprofessional behavior and a need for improved regulatory oversight.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and caring nursing staff
- Clean and modern facility environment
- Personalized, attentive patient care
Concerns
- Unprofessional or rude staff conduct (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With a 3-star rating in health inspections, could you walk me through the specific improvements or changes you have implemented recently to address those findings?
- 2I noticed that staffing is a strong point here with a 4-star rating; how do you ensure that this high level of attention remains consistent for every resident throughout the day?
- 3We value a warm and welcoming environment, so could you tell me how you foster a culture of professionalism and kindness among all team members?
- 4Given that the facility has a capacity of 50 residents, what kind of personalized daily activities or social opportunities are available to help residents feel truly at home?
- 5In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local hospitals?
- 6Since the facility is noted for being clean and modern, what is your approach to maintaining these standards while ensuring residents feel comfortable and relaxed in their living spaces?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Baldwin Care Center was and still is, amazing. They did everything they could to make the transition as pleasant as possible.”
“The whole staff is completely professional and caring. My mother was a resident for almost 5 months and never complained about the level of care.”
“The staff members, no matter what area they work in, are all very social with residents. The administrator of this center rates a easy 10.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
6
measures
4
measures
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents who got a urinary tract infection
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Baldwin Care Center shows recurring problems across all three surveys in medication management, fire safety systems, and food safety that persist despite corrections. The facility has consistently struggled with pharmacy services including medication errors and drug labeling, fire safety equipment like sprinkler systems and smoke barriers, and proper food handling procedures. While all deficiencies show correction dates, the pattern of repeated violations in these same critical areas suggests ongoing operational challenges families should consider.
Dec 10, 2025Routine11
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Aug 8, 2024Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Aug 17, 2023Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Ownership & Operations
Who Operates This Facility
Baldwin Care Center
nonprofit
Ownership & Management
Owners
Voeltz, Mariah
Owner
Fusion Medical Staffing LLC
Owner (parent company) · Organization
Voeltz, Mariah
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit baldwincarecenter.com
Medicare data downloads
Original nursing home datasets
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