Azria Health Prairie Ridge
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 24 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (12 vs median 5)
Below average in IA · Below recommended RN staffing · Best in AZRIA HEALTH chain · No penalties on record
What this means for your family
While many families report a warm, family-like atmosphere and proactive communication regarding medical care, there are serious reports of neglect and hygiene issues. We strongly recommend visiting during off-hours to observe staffing levels and cleanliness for yourself, and specifically asking how the facility handles resident hygiene and staff responsiveness.
Google Reviews
Google Reviews
24 reviews on Google“Azria Health Prairie Ridge receives highly polarized feedback, with many recent reviews praising the staff's kindness and welcoming environment, while critical reviews highlight significant issues with communication, hygiene, and basic care standards. Families should be aware of a clear divide between those who feel their loved ones are treated like family and those who report neglect, unprofessionalism, and poor facility maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Warm and welcoming staff
- Compassionate care for end-of-life residents
- Active resident engagement and activities
- Clear communication regarding medication changes
Concerns
- Understaffing and lack of basic care (e.g., missed showers) (mentioned by 2 reviewers)
- Poor communication regarding admissions and patient needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I've heard wonderful things about the warmth of your staff and the compassion shown to residents; how do you foster that welcoming environment within the care team?
- 2With the high staffing rating you have, how do you ensure that every resident's personal hygiene and daily care needs, like regular showers, are consistently met?
- 3Can you tell me more about the types of activities and resident engagement programs available to keep everyone active and social?
- 4How does the nursing team communicate important updates, such as medication changes or shifts in care needs, to family members?
- 5What is the protocol for handling medical emergencies or urgent health changes during the overnight hours?
- 6How does the facility manage cleanliness and upkeep in the resident rooms and common areas to ensure a comfortable environment?
Personalized based on this facility's data
Key Review Excerpts
“The staff took amazing care of him. He had nothing but good things to say about the food. There were plenty of activities he could participate in.”
“My mother is a resident at this facility. I visit often and the staff and nurses do a fantastic job in caring for the residents here. They inform me if they make any changes to her meds or anything related to the facility.”
“The nurses don’t check on the patience like they should the Second day my dad ask a nurse what was on his His food tray the nurse got rude with him and said where not rich and when u wake in the door it smell like crap”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
10
measures
Residents who got a urinary tract infection
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 67 total deficiencies and multiple family complaints filed across recent years. The most recurring problems involve resident assessment and care planning, safety systems (fire protection and electrical), and medication management errors. While the facility reports correcting all cited issues, serious concerns persist including resident protection from abuse, medication errors, and basic safety standards, with complaints continuing into 2026 indicating ongoing quality issues families should carefully consider.
Jan 30, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Oct 8, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Aug 6, 2025Routine13
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Aug 6, 2025Complaint4
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Aug 29, 2024Routine11
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jun 11, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
May 18, 2026ComplaintClean
Fed violations: 16, State violations: 2
Feb 26, 2026ComplaintClean
Fed violations: 0, State violations: 0
Jan 30, 2026ComplaintClean
Fed violations: 2, State violations: 0
Dec 9, 2025ComplaintClean
Fed violations: 0, State violations: 0
Oct 8, 2025ComplaintClean
Fed violations: 1, State violations: 0
Sep 8, 2025InspectionClean
Fed violations: 0, State violations: 0
Aug 6, 2025InspectionClean
Fed violations: 9, State violations: 0
May 5, 2025ComplaintClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Azria Health Prairie Ridge
for profit
Chain Affiliation
Azria Health
9 facilities nationwide
Chain avg rating: 1.4/5 · Rank 2 of 9 (Best)
Ownership & Management
Owners
Bcp Iowa Opco Holdings LLC
Owner · Organization
Kaminer, Aaron
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit azriahealth.com
Medicare data downloads
Original nursing home datasets
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