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Assisted Living

Az Life Assisted Living Home II, LLC

Families consistently rate this highly — reviewers highlight compassionate, family-oriented care staff. Schedule a visit to confirm the fit.

9438 West Donald Drive, Camino Á Lago · Peoria, AZ 85383Licensed & Active
Google rating
5.0/5

based on 24 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a personalized, home-like environment where residents are treated as family. The high quality of homemade meals and the cleanliness of the home are standout features, making it particularly suitable for those prioritizing nutrition and comfort.

Google Reviews

Google Reviews

24 reviews on Google
AZ Life Assisted Living Home II is highly regarded by families for its warm, family-like atmosphere and exceptional personalized care. Reviewers consistently praise the homemade, nutritious meals and the immaculate cleanliness of the facility, though most reviews focus on end-of-life or short-term care rather than long-term amenities.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities8.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate, family-oriented care staff
  • Immaculate and clean facility
  • Nutritious, homemade meals
  • Warm and welcoming environment

Rating Trends

Tap a year to see what changed

2345.02020(2)5.02022(1)5.02023(3)5.02024(6)5.02025(10)5.02026(2)

Distribution · 24 analyzed

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How They Respond to Reviews

38%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Since the facility is known for such a warm and welcoming environment, how do you help new residents settle in and feel like part of the family during their first week?
  • 2I've heard wonderful things about the homemade meals here; could you tell me more about how the menu is planned and how much input residents have in their nutrition?
  • 3How do you maintain such an immaculate and clean environment while still ensuring the home feels cozy and lived-in for the residents?
  • 4What kind of daily activities or social outings do you organize to keep the residents engaged and connected with each other?
  • 5In the event of a medical emergency during the night, what is the specific protocol for contacting family and getting care for a resident?
  • 6It's great to see the owner engages with the community through reviews; how can we best communicate with the management team regarding our loved one's care?

Personalized based on this facility's data


Key Review Excerpts

Lu and her family that run this center really do treat their residents as family. I live out of state and I was a little uneasy not having Dad nearby but, my heart was put at ease after meeting Lu and touring the facility.

Long-term resident's family · 2025★★★★★

The home is always immaculate, bright, and welcoming. Meals are homemade, nutritious, and tailored to the needs of each resident.

Family member · 2025★★★★★

The staff communicated frequently with my family to answer questions and plan care together. Activities and routines were provided to keep the residents stimulated.

Long-term resident's family · 2024★★★★★
Source: 24 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

3total
4deficiencies
Apr 21, 2025Other
CleanReport

No deficiencies were found during the on-site modification completed on April 21, 2025.

Dec 3, 2024Complaint

The following deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00210733 conducted on December 03, 2024:

A manager shall ensure that:R9-10-819.A.11

Based on observation, documentation review, and interview, the manager failed to ensure toxic materials stored by the facility were stored in a locked area and inaccessible to residents. The deficient practice posed a health and safety risk if a resident inappropriately used the toxic material. Findings include: 1. During the facility tour, the Compliance Officers observed a unlocked shed in the backyard. Within the shed the following chemicals were found: -A can of Raid for ants and roaches; -A can of Rust-Oleum gloss protective enamel; -A can of Rust-Oleum all surface paint and primer; -A can of Johnsen's Starting fluid; and -A gallon of Roundup. 2. During the facility tour, the Compliance Officers observed a bottle of Gorilla glue and Nail polish remover in the food pantry. 3. A review of the facility policies and procedure revealed a policy title, "Environmental and Physical Plant Safety" which stated, "15. Poisonous and toxic materials will be in labeled containers and stored in a locked area separate from food preparation and food storage areas, and medications and are inaccessible to residents." 4. In an interview, E1 acknowledged toxic materials in the shed and pantry were stored unlocked.

Modification of a Health Care InstitutionR9-10-110.E

Based on documentation review, observation, and interview, the licensee implemented a modification of the facility, without an approval or amended license issued by the Department. The deficient practice posed a risk as the Department was unable to assess and approve the modification, as the facility did not submit an updated floor plan, and documentation of compliance with local building and zoning codes. Findings include: 1. A review of Department documentation revealed a floor plan for AL10775. The document indicated AL10775 had six bedrooms. Department documentation revealed no documentation the licensee submitted a request for approval for a modification to the physical plant, including the addition of three bedrooms. 2. During the facility tour, the Compliance Officers observed the inside and outside of the facility were in a remodel. The garage was in the process of the remodel. The nook was already converted into a bedroom. 3. In an interview, E1 reported the garage was in the process of being remodeled into two bedrooms. E1 also reported in 2023 the nook was converted into a bedroom. E1 did not have the exact date of the conversion. 4. In an interview, E1 reported being unaware approval was required from the Department for a modification of the facility. E1 acknowledged modifications were made to the facility, and to the floor plan, without Department approval.

Aug 11, 2023Routine

The following deficiencies were found during the on-site compliance inspection conducted on August 11, 2023:

Before or at the time of an individual's acceptance by an assisted living facility, a manager shall ensure that there is a documented residency agreement with the assisted living facility that incR9-10-807.D.10Corrected Aug 22, 2023

Based on record review and interview, the manager failed to ensure, before or at the time of an individual's acceptance by the assisted living facility, there was a documented residency agreement with the assisted living facility to include the manager's signature and date signed, for four of four residents sampled. Findings include: 1. A review of R1's (admitted in 2023) medical record revealed a documented residency agreement. However, the residency agreement was signed by E2 and not signed and dated by the manager. 2. A review of R2's (admitted in 2023) medical record revealed a documented residency agreement. However, the residency agreement was signed by E2 and not signed and dated by the manager. 3. A review of R3's (admitted in 2023) medical record revealed a documented residency agreement. However, the residency agreement was signed by E2 and not signed and dated by the manager. 4. A review of R4's (admitted in 2023) medical record revealed a documented residency agreement. However, the residency agreement was signed by E2 and not signed and dated by the manager. 5. In an interview, E2 acknowledged R1's, R2's, R3's, and R4's residency agreements did not include E1's signature and the date signed.

Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that:R9-10-808.A.5.bCorrected Aug 22, 2023

Based on record review and interview, the manager failed to ensure a resident had a written service plan signed and dated by the manager, for two of four residents sampled. The deficient practice posed a risk if the service plan was not developed to articulate decisions and agreements. Findings include: 1. A review of R1's medical record revealed a current written service plan dated in July 2023, for personal care services. However, the service plan was signed by E2 and not signed and dated by the manager. 2. A review of R3's medical record revealed a current written service plan dated in March 2023, for personal care services. However, the service plan was signed by E2 and not signed and dated by the manager. 3. In an interview, E2 acknowledged R1's and R3's service plans were not signed and dated by E1.

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References & Resources

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