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Nursing HomeMedicaid Investigative

Axiom Gardens of Nashville

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

485 South Friendship Drive, Nashville, IL 62263120 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 6 Google reviews

5
4
3
2
1
Axiom Gardens of Nashville Nursing Home in Nashville, IL — Street View
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10/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (23 vs median 11.0)
  • High staff turnover (77%)

Bottom 25% in IL · Critically understaffed (RN) · Very high staff turnover · Worst in AXIOM HEALTHCARE chain · $279,545 in fines · Special Focus Facility (CMS) · Abuse citation

Source: Medicare data

What this means for your family

This facility offers excellent physical therapy and a standout activity program that can greatly improve a resident's quality of life. If you choose this facility, we recommend clearly labeling all personal items and checking in frequently, as one family member reported difficulty keeping belongings from going missing.

Google Reviews

Google Reviews

6 reviews on Google
Families can expect a facility with a highly praised activity department and a caring physical therapy team. However, there are significant concerns regarding the loss of personal belongings and items brought from home.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean5.0Activities5.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Excellent activity department
  • Caring physical therapy staff
  • Clean and orderly resident rooms
  • Attentive nursing and CNA staff

Concerns

  • Loss of personal resident belongings

Rating Trends

Tap a year to see what changed

2345.02020(2)1.02021(2)1.02024(1)5.02026(1)

Distribution · 6 analyzed

5
3
4
0
3
0
2
0
1
3

How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1With the recent updates to the facility, what specific improvements have been made to the staffing levels and care protocols?
  • 2How does the nursing team manage medical emergencies or sudden changes in health during the overnight hours?
  • 3What steps are being taken to address the recent state inspection findings and ensure the highest standard of care for residents?
  • 4Could you tell us about the daily activities and social programs available to keep residents engaged and active?
  • 5How do you ensure that the care plan is consistently followed by every member of the care team throughout each shift?
  • 6What is the process for communicating important health updates or changes in care to us as a family?

Personalized based on this facility's data


Key Review Excerpts

My mom is receiving excellent care and attention. Her room is always clean and orderly. Plenty of activities and the food has been good. Lots of room, not overcrowded. The physical therapy staff are caring, kind and encouraging. Highly recommend!

Long-term resident's family · 2020★★★★★

Great set of caring nurses and cnas. The activity department is the best ❤️ there has been some amazing changes in management to help better care for the needs of the residents.

Resident's family · 2026★★★★★
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.22hrs
29%
Registered nurses for medical care
Total Nursing
3.58hrs
87%
All nurses + aides combined
Staff Turnover
69%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

3

measures

Worse Than Avg

12

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.2%
Better than Avg
Here
4.2%
US
12.1%
IL
52.5%
Washington
7.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility59.5%
Worse than Avg
Here
59.5%
US
93.4%
IL
90.0%
Washington
95.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility29.6%
Worse than Avg
Here
29.6%
US
14.4%
IL
14.2%
Washington
14.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility86.2%
Worse than Avg
Here
86.2%
US
95.5%
IL
91.8%
Washington
96.3%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.9%
Worse than Avg
Here
10.9%
US
5.3%
IL
6.6%
Washington
4.6%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility9.2%
Worse than Avg
Here
9.2%
US
4.9%
IL
5.0%
Washington
4.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility11.1%
Worse than Avg
Here
11.1%
US
79.8%
IL
63.1%
Washington
81.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility18.1%
Worse than Avg
Here
18.1%
US
81.8%
IL
69.0%
Washington
84.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.8%
Mixed vs Avgs
Here
1.8%
US
1.6%
IL
2.4%
Washington
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

27deficiencies
5penalties
Well above state avg (12.0)
31 complaint-triggered
$279,545 in fines

Families have filed numerous complaints triggering 27 of 51 total deficiencies, raising serious concerns about this facility's care quality. Recurring problems include accident prevention and safety hazards, wound care and pressure ulcer management, and abuse/neglect protection. Most deficiencies appear corrected after citation, but recent December 2024 complaints suggest ongoing issues with basic safety and care standards that families should investigate thoroughly before considering placement.

Apr 29, 2026Complaint
1
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Mar 20, 2026Complaint
3
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Dec 24, 2025Complaint
8
0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0908Actual harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0838Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0947Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 17, 2025Complaint
1
0686Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Jun 18, 2025Complaint
1
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Feb 11, 2025Complaint
1
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Federal Penalties

Fine

Dec 24, 2025

$261,500

Payment Denial

Jun 18, 2025

17-day denial

Fine

Dec 20, 2024

$265,965

Payment Denial

Dec 20, 2024

113-day denial

Fine

Oct 29, 2024

$13,580

Ownership & Operations

Who Operates This Facility

Owner / Operator

Axiom Gardens of Nashville

Organization Type

for profit

Chain Affiliation

Chain Name

Axiom Healthcare

Chain Size

7 facilities nationwide

Chain avg rating: 1.3/5 · Rank 2 of 7 (Worst)

Ownership & Management

Owners

Frances, Danny

Owner

Frances, Jay

Owner

Smith, Kimberly

Owner

Key personnel

Legacy Health Services INCManagerDavidson, RobertManagerFrances, DannyManagerScharlemann, MaryManagerCalhoun & Company PllcAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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