Aviston Countryside Manor
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 14 Google reviews
Watch Aviston Countryside Manor
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (54%)
Bottom 25% in IL · Below recommended RN staffing · Worst in PALLADIAN HEALTHCARE chain · $31,151 in fines · Abuse citation
What this means for your family
The facility is highly recommended for its exceptional rehabilitation outcomes and dedicated staff. However, we advise families to visit on a weekend to personally assess the cleanliness and staffing levels, as recent reports suggest these areas may be struggling.
Google Reviews
Google Reviews
14 reviews on Google“Aviston Countryside Manor receives high praise for its dedicated nursing and rehabilitation staff, with patients highlighting significant progress in physical recovery and a compassionate, family-like atmosphere. However, recent feedback indicates concerns regarding facility hygiene and potential staffing shortages during weekend hours. Families should weigh the strong clinical outcomes against reports of cleanliness issues.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Highly effective rehabilitation therapy
- Warm, family-oriented environment
- Strong focus on resident well-being
Concerns
- Unpleasant odors and cleanliness issues in hallways (mentioned by 2 reviewers)
- Evidence of staff being overworked or understaffed on weekends (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has a very warm, family-oriented reputation; how do you ensure that personal, attentive care remains consistent throughout the weekend shifts?
- 2With the current focus on rehabilitation therapy, what specific programs or daily activities are available to keep residents engaged and active outside of their scheduled therapy sessions?
- 3I see that you are active in responding to feedback online; how do you use that family input to continuously improve the resident experience here?
- 4Regarding the facility's maintenance, what is your current protocol for ensuring the hallways and common areas remain fresh and clean throughout the day?
- 5Given the CMS staffing rating, could you walk me through how your team manages resident care needs during peak hours to ensure everyone receives timely attention?
- 6What is your protocol for handling medical emergencies or sudden changes in a resident's health status, especially during evening or overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“This facility had me standing, doing turn pivots, and walking in a month. Other facilities couldn't do that in 6 months. Their staff of CNAs, Nurses, and Rehab depth are the best ever.”
“Went for a visit last weekend and the halls smelled of straight up urine, which means people either aren't changed and/or washed. The poor nurses were running around like chickens with their heads cut off, clearly stressed.”
“the care and most importantly the love she received from everyone was so comforting. the staff act as if they have nothing to do but tend to the resident having some difficulty at that time.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents who got a urinary tract infection
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed several reports triggering investigations, including a recent January 2026 case involving resident protection from abuse and neglect that remains under correction. The facility shows recurring problems with accident prevention and safety supervision across multiple surveys from 2022 to 2026, along with ongoing fire safety and emergency preparedness issues. While most deficiencies have been corrected, the pattern of repeated safety violations warrants careful consideration.
Feb 11, 2026Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jan 16, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 13, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 26, 2024Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 18, 2023Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jul 12, 2023Complaint1
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Federal Penalties
Payment Denial
Sep 8, 2025
10-day denial
Ownership & Operations
Who Operates This Facility
Aviston Countryside Manor
for profit
Chain Affiliation
Palladian Healthcare
6 facilities nationwide
Chain avg rating: 1.7/5 · Rank 4 of 6 (Worst)
Ownership & Management
Owners
Miller, Stephen
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit palladianmgt.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.