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Assisted Living

Avista Senior Living Payson

Families consistently rate this highly — reviewers highlight compassionate and loving care staff. Schedule a visit to confirm the fit.

806 West Longhorn Road, Payson, AZ 85541Licensed & Active
Google rating
4.8/5

based on 38 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a warm, 'home-like' atmosphere where staff members truly bond with residents. While the care and cleanliness are top-tier, you should verify the safety protocols for their transportation services, as a previous visitor reported reckless driving by a facility driver.

Google Reviews

Google Reviews

38 reviews analyzed
Families considering Avista Senior Living Payson can expect a highly compassionate environment characterized by staff members who treat residents like family. Reviewers consistently praise the beautiful, clean facility and the proactive engagement of the sales and care teams, though one visitor raised a serious concern regarding the driving safety of the facility's transport van.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0Activities9.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and loving care staff
  • Beautiful and clean facility
  • Engaging resident activities
  • Strong communication with family members

Concerns

  • Unsafe driving practices by facility transport driver

Rating Trends

Tap a year to see what changed

2345.02019(2)5.02022(2)4.92023(14)5.02024(5)4.02025(1)5.02026(6)

Distribution

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How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard such wonderful things about how much the staff truly loves and cares for the residents here; how do you foster that kind of compassionate culture within your team?
  • 2The facility looks absolutely beautiful and well-maintained; what is your routine for ensuring the common areas and resident rooms stay so clean and inviting?
  • 3What are some of the most popular resident activities or social events currently happening that help keep everyone engaged and connected?
  • 4How does the care team approach communication with us as a family to ensure we are always updated on our loved one's well-being?
  • 5Can you walk us through the protocols in place for handling medical emergencies or urgent care needs during the overnight hours?
  • 6We noticed you are very responsive to feedback and community input; how does the management team use resident or family suggestions to improve facility services?

Personalized based on this facility's data


Key Review Excerpts

My 99 year old Mom has lived there for almost 3 1/2 years and has gotten the best of care. It’s small enough that we get to know all the staff, caregivers, and most of the residents.

Long-term resident's family · 2024★★★★★

The staff was instrumental in finally getting my mom there, they never gave up encouraging me or her and never let her forget the were always going to be there for her.

New resident's family · 2024★★★★★

As a healthcare hospice provider this is a great facility and great staff.

Healthcare professional · 2026★★★★★
Source: 38 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

2total
May 2, 2024Complaint
CleanReport

No deficiencies were found during the investigation of complaints AZ00204670 and AZ00209293 conducted on May 2, 2024.

Nov 7, 2023Routine
CleanReport

No deficiencies were found during the off-site initial inspection for a change of ownership conducted on November 7, 2023.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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