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Avilacare Senior Living and Memory Care Building a

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

126 Smirl Drive, Heath, TX 7503216 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
5.0/5

based on 25 Google reviews

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4
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Avilacare Senior Living and Memory Care Building a Assisted Living in Heath, TX — Street View
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What this means for your family

This facility is an excellent choice for families seeking a warm, 'at-home' environment where staff truly prioritize resident dignity. The high staff-to-resident ratio and cleanliness are major assets. When touring, you may want to discuss how the facility facilitates communication between residents and families who do not have personal cell phones.

Google Reviews

Google Reviews

25 reviews on Google
Families considering AvilaCare can expect a highly compassionate, family-oriented environment where staff members are frequently praised for treating residents like their own kin. The facility excels in providing a clean, nurturing atmosphere with strong emphasis on dignity and personalized care, particularly for those with dementia. While the care is exceptional, one reviewer suggested implementing community phone time to help residents without personal phones stay connected with families.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0Activities9.0MedsN/AMemory10.0Comms8.0Value7.0

Strengths

  • Compassionate and attentive staff
  • Clean and well-maintained environment
  • Strong focus on dignity and personalized care
  • Engaging social activities and enrichment programs
  • Family-oriented, 'at home' atmosphere

Concerns

  • Limited communication options for residents without personal phones

Rating Trends

Tap a year to see what changed

2345.02021(2)5.02022(8)5.02023(2)5.02024(26)5.02025(10)5.02026(1)

Distribution · 49 analyzed

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14 reviews posted between Nov 19, 2024Nov 23, 2024 · 14 were 5-star

How They Respond to Reviews

12%response rate
Good

The owner provides personalized responses that acknowledge the reviewer by name and reference specific details about their loved ones. The tone is warm, empathetic, and community-oriented.

Questions for Your Tour

  • 1Since the facility has such a wonderful 'at home' atmosphere, how do you personalize daily routines to ensure each resident feels like they are in their own space?
  • 2What kind of engaging social activities or enrichment programs do you have planned for the residents this month?
  • 3How do you ensure that residents who may not have personal phones stay connected and informed about what is happening in the building?
  • 4With such a small, intimate capacity of 16 residents, how does the staff manage personalized care during a medical emergency or after-hours?
  • 5I noticed the staff is highly praised for being so attentive; how do you maintain that high level of compassionate care during shift changes?
  • 6How do you involve family members in the care process to maintain that family-oriented environment you are known for?

Personalized based on this facility's data


Key Review Excerpts

The staff and caregivers are beyond exceptional and are so respectful and loving to the residents. I love going there, it is always clean, smells amazing and it’s evident this is not just a job for the staff.

Family member · 2025★★★★★

The difference was night and day. The staff is friendly and consistent. The management is very responsive to questions or concerns. The facility is very clean and we love the low resident to staff ratio.

Family member · 2024★★★★★

Our loved one spent the last eighteen months of her life at Avila where she was well loved and cared for by the precious staff. We are forever thankful for the diligent care they provided while allowing dignity to be preserved.

Family member · 2025★★★★★
Source: 25 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
1deficiencies

Key Findings

The most recent inspection on June 27, 2024, identified one health code violation regarding resident protection from abuse, neglect, and exploitation. This issue was documented as corrected by July 10, 2024, and there are currently no active enforcement actions against the facility.

Jun 27, 2024Routine

Health Code (1 violations)

Health CodeCorrected Jul 10, 2024

The facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Avilacare Heath, LLC

Organization Type

for profit

Administrator

CLINTON PONCY

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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