Aviata at Saint Lucie
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 227 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (24 vs median 6.0)
Bottom 25% in FL · Meets national RN staffing standard · Worst in AVIATA HEALTH GROUP chain · $65,361 in fines
What this means for your family
While the facility has a dedicated patient advocate who is highly praised, the recurring reports of unsanitary conditions and neglect are critical red flags. If you choose this facility, ensure you have a family member present daily to advocate for your loved one's hygiene and medical needs, as communication from staff can be inconsistent.
Google Reviews
Google Reviews
227 reviews on Google“Aviata at Saint Lucie (formerly Aspire) receives highly polarized feedback, with many residents and families praising specific staff members like Maxine for personal attention, while others report severe neglect, poor hygiene, and staffing shortages. While some patients find the rehab services effective and the atmosphere welcoming, a significant number of reviews describe a facility plagued by odors, pests, and unresponsive care. Families should be aware that the facility's reputation is heavily reliant on individual staff interactions rather than consistent, facility-wide standards.”
Quality Themes
Tap a score for detailsStrengths
- Highly praised patient advocate (Maxine)
- Effective physical therapy team
- Welcoming and attentive individual staff members
- Responsive leadership for specific patient concerns
Concerns
- Unsanitary conditions including odors and pests (mentioned by 12 reviewers)
- Neglect of basic patient needs (hygiene, feeding, call lights) (mentioned by 9 reviewers)
- Poor communication with families regarding medical status (mentioned by 5 reviewers)
- Understaffing and unprofessional staff behavior (mentioned by 7 reviewers)
- Poor food quality and dietary management (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 207 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that leadership is very responsive to feedback; how does the management team typically communicate updates regarding a resident's medical status to their family?
- 2We've heard wonderful things about Maxine's role as a patient advocate; how does she work with families to ensure a resident's specific needs are being met?
- 3What specific protocols are in place to ensure the facility remains clean, fresh-smelling, and well-maintained for the residents?
- 4Could you tell us more about the physical therapy team and how they collaborate with the nursing staff to help residents maintain their mobility?
- 5How does the dining team manage specialized dietary needs and ensure that meal quality and nutrition are consistent every day?
- 6In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“My mother entered Aspire (now Aviata at Saint Lucie) for rehab after a hip fracture in March 2025. In just over two months she declined so severely she was hospitalized with pneumonia and sepsis and passed away. The nursing home never contacted me or my brother.”
“I beg you, please don’t send your loved ones here. Do you notice all the good reviews sound the same and mention the same two people? Whole facility smells like urine. Roaches everywhere.”
“I was admitted to Aspire Rehabilitation at 6 pm on Wednesday December 20th. The first sense you receive upon entering is an offensive odor of urine. Upon arrival, I had an intake done & discovered that I was sharing a medium sized room with 3 other patients, with only a thin curtain for privacy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
2
measures
7
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints triggering serious deficiencies, including concerns about abuse protection, care planning, and medication management. The facility has faced recurring issues with resident safety, medication errors, care planning, and dietary services across multiple surveys from 2022 to 2024. While most violations have been corrected, the pattern of repeated problems in core care areas and the frequency of family complaints suggest ongoing quality concerns that prospective families should carefully consider before choosing this facility.
Apr 14, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Jul 29, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Mar 20, 2025Routine24
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nov 4, 2024Complaint4
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Honor each resident's preferences, choices, values and beliefs.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Nov 1, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Jun 26, 2024Complaint2
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal Penalties
Fine
Nov 1, 2024
$55,322
Fine
Apr 10, 2024
$10,039
Ownership & Operations
Who Operates This Facility
Aviata at Saint Lucie
for profit
Chain Affiliation
Aviata Health Group
52 facilities nationwide
Chain avg rating: 2.1/5 · Rank 48 of 52 (Worst)
Ownership & Management
Owners
13th Street Parent LLC
Owner · Organization
Pierce Holdco LLC
Owner (parent company) · Organization
Dagan, Amitai
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Abraham
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Faigy
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Herskowitz, Eliezer
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Herskowitz, Yaakov
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Travitsky, Aaron
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
227 reviews from families & visitors
Official Website
Visit centers.aviatahg.com
Medicare data downloads
Original nursing home datasets
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