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Strong Medicare quality ratings; public reviewers often praise highly attentive and compassionate nursing staff. Still worth an in-person visit.
based on 6 Google reviews
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Avera Maryhouse Long Term Care has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly attentive and compassionate nursing staff and excellent physical and occupational therapy team. Review the component ratings and current source records before deciding.
Avera Maryhouse receives highly polarized feedback, with recent reviews highlighting exceptional, personalized care from therapy and nursing staff. Conversely, older reviews from 2018 describe severe systemic failures, including neglect regarding feeding and medication, as well as unprofessional staff conduct.
Quality Themes
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Concerns
Rating Trends
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Distribution · 6 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The transitional care unit at Avera Mary house is providing excellent care to my mom. No one wants to be in transitional care and if you have to be there then there is no better place to be than Maryhouse in Pierre SD!!”
“My mom is a new resident here and she likes it… A lot. It’s a huge piece of mind knowing she’s safe and she’s OK. I sent a care package and one of the nurses video called me as she opened it.”
“Unclean facility with unprofessional rude staff. Our experience with Maryhouse has been so bad we have hired an attorney to address the long list of issues.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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measures
6
measures
3
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns with recurring deficiencies in fire safety systems and infection control appearing across multiple surveys. A family filed a complaint regarding failure to properly report suspected abuse or neglect. The facility has struggled with persistent fire safety issues including problems with exits, smoke barriers, and sprinkler systems that have not been consistently corrected, alongside issues with infection control programs and care planning that have required repeated attention.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Avera Maryhouse Long Term Care
nonprofit
Avera Health
13 facilities nationwide
Chain avg rating: 3.7/5 · Rank 1 of 12 (Highest rating)
Owners
Avera Health
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit avera.org
Medicare data downloads
Original nursing home datasets
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