Avenues at Springfield
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 7 Google reviews
Watch Avenues at Springfield
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (59%)
- High RN turnover (83%)
Below average in IL · Critically understaffed (RN) · Significantly below average staffing · No penalties on record
What this means for your family
The facility receives high marks for its clean environment and friendly, respectful staff. Because the positive feedback is concentrated in a short period, we recommend scheduling an in-person tour to observe daily operations and asking specifically about the consistency of care during different shifts.
Google Reviews
Google Reviews
7 reviews on Google“Avenues at Springfield is generally perceived as a clean and friendly facility by family members of residents. Reviewers consistently highlight the kindness of the staff and the well-maintained environment, though the limited volume of detailed feedback makes it difficult to assess specific clinical or operational performance.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and kind staff
- Safe environment for seniors
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility has a capacity of 65 residents; how does the current staffing level ensure that each resident receives consistent, personalized attention throughout the day?
- 2With six recent state violations on record, could you walk me through the specific steps the facility has taken to address those concerns and improve your internal quality control?
- 3While the facility feels very clean and well-maintained, how do you balance maintaining that environment with ensuring staff have enough time to engage in meaningful, one-on-one interactions with residents?
- 4Given the current staffing ratings, what is your protocol for ensuring that medical needs or emergencies are addressed promptly, especially during overnight or weekend shifts?
- 5I’ve read positive feedback about the kindness of your team; how do you foster that culture while managing the daily demands of a 65-resident community?
- 6What does a typical daily activity schedule look like to keep residents active and engaged, and how do you adapt these programs for those with different mobility or cognitive levels?
Personalized based on this facility's data
Key Review Excerpts
“This residence is very safe, well kept, and the staff members are friendly and happy to help in any way.”
“The staff here treat my aunt with love and respect. Plus a very friendly environment.”
“Very, Very nice and clean facility. Friendly atmosphere with kind staff!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering inspections, revealing ongoing concerns about nursing staff coverage, food safety, and accident prevention. The facility has repeatedly struggled with maintaining adequate registered nurse coverage, proper food handling procedures, and safety oversight across multiple surveys. While all deficiencies show correction dates, the pattern of recurring issues in these critical care areas warrants careful consideration during your visit.
Apr 8, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jan 15, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 1, 2024Routine13
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Apr 24, 2024Complaint2
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Jan 31, 2024Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Oct 2, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Avenues at Springfield
for profit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit timberlakeestates.info
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Arcadia Care on the Hill
3.4 miNursing Home · Springfield, IL
Regency Care
4.3 miNursing Home · Springfield, IL
Springfield Suites Rehab and Nursing
5.0 miNursing Home · Springfield, IL
Arc at Sangamon Valley
5.6 miNursing Home · Springfield, IL
Concordia Village Care Center
6.0 miNursing Home · Springfield, IL
Villa Health Care East
8.5 miNursing Home · Sherman, IL